logoweb
arrow-left
Back
search
search
/
Rooms
Adults
Children
Children age
Room 1
Ages
Add room
Confirm
Riviera Maya, Mexico

GRAND SIRENIS RIVIERA MAYA RESORT

Discover the secrets of Riviera Maya with Sirenis Hotels

Riviera Maya, Mexico

IN PARADISE

Tropical views and white sands in an exclusive place

Riviera Maya, Mexico

YOUR BODY DESERVES IT

Massages, treatments and a unique spa

Riviera Maya, Mexico

DELUXE JUNIOR SUITES

Large and bright. Feel at home

Scroll
search
search
/
Rooms
Adults
Children
Children age
Room 1
Ages
Add room
Confirm

BEST PRICE ONLINE

arrow

SECURE PAYMENT

arrow

MANAGE YOUR BOOKING

arrow

FLEXIBLE RATES

arrow

EXCLUSIVE OFFERS

arrow
homeHome
·
Hotels and Destinations
·
Riviera Maya
·
Grand Sirenis Riviera Maya Resort
·
palmtree

GRAND SIRENIS RIVIERA MAYA RESORT & SPA

ALL SUITES RESORT IN RIVIERA MAYA

Situated on the Riviera Maya, just an hour away to the South of the airport at Cancun, and 32 km from Playa del Carmen. Its architecture, inspired by the Mayan culture, offers a spacious scenario, perfectly blending nature with open spaces. All our guests enjoy spacious, modern Deluxe Junior Suites offering comfort and incomparable tranquility.

This large AAA Four Diamond Resort lies on a beautiful stretch of virgin beach extending some two miles along the coast, and boasts an authentic and perfectly conserved Mayan ruin within a heart shaped inlet; one of the most beautiful spots for snorkel lovers.

This is a tropical leisure resort with 3 spacious pools, separate pool for children, a lazy river, open-air lounges, 2 main buffet restaurants, 8 thematic restaurants, 16 bars, including 2 pool bars, health bar, coffee shop, disco and even a theatre for the evening shows.

The Grand Sirenis Riviera Maya Resort & Spa, with its original design, combines luxury and elegance with harmony. Relax and enjoy your holiday with your loved ones and let our staff pamper you.

The hotel offers Internet access, mini supermarket* and shops*, laundry service* and a medical centre* (*services with extra charge).

Guests who are looking for total relaxation will be able to enjoy the wide range of treatments and special rituals to soothe body and spirit in the award-winning SPA Grand Sirenis, which is one of the finest and well known on the Riviera Maya, with excellent equipment for training and cardio fitness.

* Timetables and services may change during the season without prior notice. For confirmation, please check at reception when you arrive at the hotel.

Weather icon-plus minus-white
Friday, March 1, 2024
icon-sun ºC
Minimum ºC
Maximum ºC
Where we are icon-plus minus-white
Riviera Maya, Mexico
View on map
Location on the map of Riviera Maya
Grand Sirenis Riviera Maya Resort & SPA Contacto:
Main address:

Ctra. Federal Cancún - Tulúm, zona costera, km 256.3
Akumal - Quintana Roo 77780 Riviera Maya - México

Ctra. Federal Cancún - Tulúm, zona costera, km 256.3
Akumal - Quintana Roo 77780 Riviera Maya - México

Riviera Maya, Mexico
Tel: +52 (984) 875 1700, E-mail: infomexico@sirenishotels.com
image
View images and videos (152)
RIVIERA MAYA
Welcome Lounge Riviera Maya
Welcome Lounge Mayan Beach
Shop
Towels
Members VIP Lounge
Sports Bar Sirenis
Theater
Gym
Activity Pool
Quiet Pool
Slow River
Children's Pool
Sirenios Kids Club
Diving Center
Beach BBQ
Sports Courts
SPA
ULC Beach Club Members Only
Tour Desk
ATM (Automated Teller Machine)
Medical Center
Parking
Courtesy Shower
Toilets
Bell Boy
Archery
Chapel
SpaTransport
SPA Transport
BUFFET TULUM 
STEAK HOUSE - Late-night snack
BUFFET AKUMAL 
LOBBY BAR TEQUILA
LOBBY BAR MEZCAL
COFFEE SHOP
BAR RESTAURANTE EL RANCHO
BAR RESTAURANT BAYOU
WET BAR EL CENOTE
WET BAR XAAC-BAR
 BAR THEATER EL PALENQUE
SNACK BAR YALKU
 HEALTHY BAR YALKUITO
BEACH BAR UMAL
TORTUGA ICE CREAM SHOP
AK NIGHTCLUB
SKY BAR IBIZA
LAS BARCAS MEDITERRÁNEO
ITALIAN RESTAURANT CINECCITA
MEXICAN RESTAURANT EL PATIO
FRENCH RESTAURANT RELAIS GOURMAND
JAPANESE RESTAURANT IKEBANA
THAI RESTAURANT SIAM
STEAK HOUSE - EL RANCHO
BRAZILIAN RESTAURANT LA GIRA RODIZIO
Akam (2001-2048)
Bakalche 2101 - 2148
Chucum 2201 - 2248
Elemuy 2301-2324
Ikaban 2401-2448
Jaban 2501-2548
Kajun 2601-2624
Llek 2701-2748
Makal 2801-2848
Naab 2901-2972
Acat 1001 - 1024
Bacabs 1101-1148
Chac. 1201-1248
Ek Chan 1301-1348
Humahpú 1401-1448
Ixchel 1501-1548
Kukulcán 1601-1648
Luúm 1701-1748
Muuyal 1801-1884
Yun Kaax 1901-1960
Bell boy
Tour desk
Naab
Scroll to navigate the map
doblearrow-blue
pointer
Click to explore the corners of the hotel
x
SERVICES
plus minus
Welcome Lounge Riviera Maya
Welcome Lounge Mayan Beach
Shop
Towels
Members VIP Lounge
Theater
Gym
Sirenios Kids Club
Beach BBQ
ULC Beach Club Members Only
Tour Desk
ATM (Automated Teller Machine)
Medical Center
Parking
Courtesy Shower
Toilets
Bell Boy
Chapel
SpaTransport
SPA Transport
Bell boy
Tour desk
Bars
plus minus
Sports Bar Sirenis
LOBBY BAR TEQUILA
LOBBY BAR MEZCAL
COFFEE SHOP
WET BAR EL CENOTE
WET BAR XAAC-BAR
 BAR THEATER EL PALENQUE
SNACK BAR YALKU
 HEALTHY BAR YALKUITO
BEACH BAR UMAL
TORTUGA ICE CREAM SHOP
AK NIGHTCLUB
SKY BAR IBIZA
Swimming pools
plus minus
Activity Pool
Quiet Pool
Slow River
Children's Pool
Sports and Activities
plus minus
Diving Center
Sports Courts
Archery
Spa
plus minus
SPA
Restaurant & Bars
plus minus
BUFFET TULUM 
STEAK HOUSE - Late-night snack
BUFFET AKUMAL 
BAR RESTAURANTE EL RANCHO
BAR RESTAURANT BAYOU
à la carte restaurants
plus minus
LAS BARCAS MEDITERRÁNEO
ITALIAN RESTAURANT CINECCITA
MEXICAN RESTAURANT EL PATIO
FRENCH RESTAURANT RELAIS GOURMAND
JAPANESE RESTAURANT IKEBANA
THAI RESTAURANT SIAM
STEAK HOUSE - EL RANCHO
BRAZILIAN RESTAURANT LA GIRA RODIZIO
Room MAYAN
plus minus
Akam (2001-2048)
Bakalche 2101 - 2148
Chucum 2201 - 2248
Elemuy 2301-2324
Ikaban 2401-2448
Jaban 2501-2548
Kajun 2601-2624
Llek 2701-2748
Makal 2801-2848
Naab 2901-2972
Naab
Room RIVIERA
plus minus
Acat 1001 - 1024
Bacabs 1101-1148
Chac. 1201-1248
Ek Chan 1301-1348
Humahpú 1401-1448
Ixchel 1501-1548
Kukulcán 1601-1648
Luúm 1701-1748
Muuyal 1801-1884
Yun Kaax 1901-1960
x

PHOTOS AND VIDEOS

image-blue
play
All (152)
Swimming pools (15)
Playas (9)
Sports and Activities (58)
General (21)
Bars (25)
Restaurants (9)
Weddings (14)

FEATURED SERVICES 

FACILITIES AND GENERAL SERVICES 

2 Activity pools
1 Quiet pool
1 separate pool for children in the Kids Club
1 Slow River
Terrace with sun loungers and umbrellas
24-hour reception
Luggage room
Concierge
Bellman
ATM (Automated Teller Machine)
TV lounge
Wi-Fi
Laundry facilities *
Parking
Currency exchange
Post office
AK Discotheque
Shops *
Mini – Market *
24-hour Medical Service *
plus-circle Show more
mius-circle Show less
* Payment services

ROOMS

maximize

 Deluxe Junior Suite 

max 52 m2 - 560 sqft
user 4 adults or 3 adults + 2 children
bed 2 double beds or 1 King-size bed

The Deluxe Junior Suites of the Grand Sirenis Riviera Maya Resort & Spa bring our uniquely designed, comfortable rooms to an increased level of modern luxury and style. The advanced sleek, contemporary design of each 560 sq ft units offer maximum relaxation with spectacular views. Suites are available with the option of a king size bed or two double beds.

Book
maximize

Sea-View Deluxe Junior Suite

max 52 m2 - 560 sqft
user 4 adults or 3 adults + 2 children
bed 2 double beds or 1 King-size bed

The sea-view Deluxe Junior Suite at the Grand Sirenis Riviera Maya Resort & Spa is located in one of the quietest areas of the hotel, with direct views over the sea and the resort’s gardens.

Book
maximize

Mini Suite

max 72 m2 - 775 sqft
user 4 adults or 3 adults + 2 children
bed Mini Suite

The Mini Suite room at Grand Sirenis Riviera Maya Resort & Spa offers you ample space to enjoy all the comfort during your vacation in the Mexican Caribbean. Discover and move with complete ease within two separate areas. Access your private terrace from a large window and indulge in a luxurious stay in Riviera Maya that comes close to perfection.

Book
maximize

Deluxe Junior Suite single use 

max 52 m2 - 560 sqft
user 1 adult
bed 2 double beds or 1 King-size bed

The Deluxe Junior Suites of the Grand Sirenis Riviera Maya Resort & Spa bring our uniquely designed, comfortable rooms to an increased level of modern luxury and style. The advanced sleek, contemporary design of each 560 sq ft units offer maximum relaxation with spectacular views. Suites are available with the option of a king size bed or two double beds.

Book
maximize

Club Premium Junior Suite  

max 52 m2 - 560 sqft
user 4 adults or 3 adults + 2 children
bed King-size bed or 2 double beds

Inviting and inspiring, the Club Premium Junior Suite offers spell-binding views and essential comforts including a whirlpool with hydro-massage.

Book
maximize

Club Premium Mini Suite 

max 72 m2 - 775 sqft
user 4 adults or 2 adults + 3 children or 3 adults + 2 children
bed 1 King-size bed and 2 double beds

Grand Sirenis is a magnificent oasis of comfort and privacy. Modern spacious suites are luxuriously decorated with elegant bed linen, spa style bathrooms and furnished balconies. Every facility is provided to ensure you have a comfortable and memorable stay.

Book
maximize

Club Premium Half Connecting Suite  

max 104 m2 - 1.222 sqft
user 6 adults or 5 adults + 2 children or 4 adults + 3 children
bed 1 King-size bed and 2 double beds

The Club Premium Half Connecting Suite has two interconnecting rooms, one with a king size bed and the other with two double beds, ideal for a relaxing, family stay.

Book
maximize

 Club Platinum Jr Presidential Suite  

max 129m2 (1,383 sqft)
user 3 adults or 2 adults + 2 children
bed 1 King-size bed: 2x2m

Comfort and luxury blend perfectly in our Riviera Maya Club Platinum Junior Presidential Suite. Spacious rooms decorated with style where everything will be better than you could have possibly imagined.

Book
maximize

Club Platinum Jr. Presidential Suite Swim-up   

max 129m2 (1,383 sqft)
user 3 adults or 2 adults + 2 children
bed 1 King-size bed: 2x2m

The Club Platinum Jr. Presidential Suite Swim-up at the Grand Sirenis Riviera Maya Resort has the perfect combination of minimalism, elegance and warmth in its decor, most of which comes from natural materials. Look out over its large balcony and enjoy direct access to an exclusive, shared swimming pool measuring 140 m2.

Book
maximize

Club Platinum Grand Presidential Suite 1 Bed  

max 129m2 (1,383 sqft)
user 4 adults + 1 child or 3 adults + 2 children or 2 adults + 3 children
bed 1 King-size bed: 2x2m

Decorated with an avant-garde and elegant style, the Club Platinum Presidential Suite is an excellent choice to live a luxurious and comfortable experience that will make your holidays unforgettable.

Book
maximize

Club Platinum Grand Presidential Suite 2 Bed   

max 240 m2 + 224 m2 - 2,580 sqft + 2,403 sqft
user 6 adults or 5 adults and 2 children or 4 adults and 3 children
bed 1 King-size bed: 2x2m and 2 double beds

This Grand Suite represents the exclusivity and sophistication of Ultimate Leisure Club. Live a vacation here will be a luxury experience that will exceed your expectations.

Book
maximize

Deluxe Junior Suite (Specially adapted room)

max 52 m2 - 560 sqft
user 4 adults or 3 adults + 2 children
bed 2 double beds or 1 King-size bed

The rooms are perfectly adapted to every need in order to enjoy a wonderful holiday in the Caribbean. They have a large living area and hydro-massage bath.

Book

HIGHLIGHTS

Weddings on the Riviera Maya

Who hasn’t dreamed of getting married in an exotic place far removed from everyday life?

Spa Grand Sirenis Riviera Maya

A fusion of senses... A balance between soul and spirit…

Trails

Riviera Maya is nature, it is Mayan ruins, a perfect combination for hiking. 

Water Activities

Discover the beauty of the Caribbean with Grand Sirenis Riviera Maya and Aqua Excursions!

OFFERS

-42% DISCOUNT

Leave the cold weather behind and plan your 2023/24 holiday in the warmth of the Mexican Caribbean.

Grand Sirenis Riviera Maya Resort & Spa

FIRST CHILD FREE

Your first child goes free with this special offer for a family holiday in the Mexican Caribbean.

Grand Sirenis Riviera Maya Resort & Spa

-44% DISCOUNT

Summer is for relaxing!

Visit Grand Sirenis Riviera Maya Resort and enjoy a 44% discount and flexible cancellation!

Grand Sirenis Riviera Maya Resort & Spa

Reviews
Discover the reviews and experiences of our customers.
2023

AWARDS AND CERTIFICATIONS

Great Place to Work® México
icon-plus
Four Diamond Award
icon-plus
Travelife
icon-plus
ISO 14001:2015 Environmental Management
icon-plus

CONNECT WITH SIRENIS RIVIERA MAYA

INSTAGRAM
#SirenisExperiences
icon-instagram @grandsirenisrivieramaya

FREQUENTLY ASKED QUESTIONS

All
Food
Hotels
Room
Climate
Shopping
Spa
Health
Children
Transportation
Tourist Stay Taxes
Reduced Mobility
Environmental Sanitation Fee
Right of Use and Exploitation of Public Domain Assets

Is there a dress code for the hotel restaurants?

+ -

Yes, we have a dress code: 

  • Buffet Restaurant: Swimming costumes and bare chests are not permitted in the buffet restaurant. 

 

  • Themed restaurants: guests may wear formal shorts in the themed restaurants. You will not be allowed to enter the themed restaurants wearing a sleeveless shirt or swimming costume. 

Is there a waiting list for the themed restaurants in the resort?

+ -

Booking is necessary for all themed restaurants (subject to availability).

Does the hotel offer late check out?

+ -

Check-out should be before 12:00 on the day of departure. However, subject to availability at the hotel, we can extend your check-out time up to a maximum of 17:00. This service has a cost of MXN$250 per hour. We will inform you how to use this service at Reception.

How much do you charge for Wi-Fi?

+ -

Wi-Fi is free for all of our guests at the resort. Our guests can connect to the hotels internet by entering a pin which will be provided to you by reception during your check-in process. This pin is linked to your reservation.

How much does it cost to use the safe?

+ -

All our rooms are equipped with a complimentary safe where you can leave your  documentation and valuables. Please ensure that the door to the safe is firmly shut before leaving your room. On the day of your departure, check that nothing has been left inside, and leave the safe door open. 

 

The hotel takes no responsibility for the loss of money or valuables that have not been deposited in the safe. Neither shall the hotel be responsible for the loss of money or valuables that have been deposited in the safe if the safe has not been closed properly. 

Are tea and coffee facilities provided in the room?

+ -

Yes, this service is available in your room. 

Does the hotel have a laundry service?

+ -

Yes, the hotel has a laundry service with an additional charge. Our Concierges will inform you about prices and general conditions of the service.

 

Is there a minibar in the room?

+ -

Yes, all our rooms have a minibar with daily restocking of water, soft drinks and beer.

Does the room have Room Service?

+ -

Yes, all our rooms have this service. In addition, Room Service is free of charge between 11:00 and 23:00.

Is there a hairdryer in the room?

+ -

Yes, you’ll find a hairdryer in the bathroom. 


 

Is there an iron and ironing board in the room?

+ -

Yes, this service is available in your room.

Is it possible to book a room upgrade in advance?

+ -

It is not possible to guarantee an upgrade to a better room category before your arrival at the hotel. 

 

You can only request an upgrade to a room in a higher category on arrival at the hotel and this will be subject to availability. 


Our reception staff will be able to check on the availability and cost of any upgrade on arrival. 

Can I request a particular room in the hotel?

+ -

We aim to accommodate our customers in accordance with the room type selected at the time of booking. Email us with any requests or special needs you may have. Please don’t forget to include your booking details. Our reception staff will make every effort to meet  your needs, subject to availability. Please note that we cannot guarantee confirmation  prior to arrival. 

What is the climate in Riviera Maya?

+ -

The Mayan Riviera and Yucatan Peninsula have one of the warmest climates in the world. Occasionally, there is rain and wind during September, October and November. The average temperature is 26º with fluctuations of 5 to 7 degrees.

Which clothes should I bring with me?

+ -

It is preferable to wear cool clothes and of course don’t forget your swimming costume! Take light cover ups for the evenings too. 

What time do you recommend for sunbathing?

+ -

With the Mayan Riviera climate, it is preferable to avoid the sun between 1:00p.m. and 4:00p.m, this is especially important for children.

What type of sun cream do you recommend?

+ -

The protection factor depends on your skin. If you travel in summer, the temperature can reach more than 35º and we would advise you to use a minimum factor of 20.

What is the currency?

+ -

The official currency is the Mexican peso.

What is the official language?

+ -

The official language is Spanish, however in the tourist areas, English is spoken.

Can I exchange currency in the hotel or withdraw money?

+ -

Yes, you will be able to change money at reception and there is a cash-point machine.

Is there a shopping centre in the Resort?

+ -

You will find souvenir shops in the resort.

Where is the closest shopping centre?

+ -

The closest shopping centre is located in Playa del Carmen, 25 minutes (35km) from the Resort.

Can we buy alcohol and tobacco in the resort?

+ -

Yes, you will find alcoholic beverages and tobacco in the resort’s shops.

Is access to the Spa free of charge or do I need to pay?

+ -

Access to the Spa gymnasium is free. A Spa Pass is available, with additional charge, in order to access the wet area (outdoor pool, hydro-massage water beds, saunas, aroma showers, Turkish bath).

o children have to be accompanied in order to go in the Spa?

+ -

Young people under 18 may not enter the Spa, except for special treatments designed for them (Kids SPA). If parents want to enjoy a specific treatment at the Spa, children can stay and have fun at the mini club. We offer a special babysitting service for an additional fee.

Is the tap water safe for drinking?

+ -

Tap water is not drinkable. You will find bottled water in your room mini-bar.

Are any vaccinations necessary?

+ -

It is not necessary to be vaccinated; however, we would advise you to check with your doctor concerning your previous vaccinations.

Do you offer special meals for vegetarians?

+ -

You will find an ample selection of salads and other dishes on the menu and in the restaurants, suitable for vegetarians.

Do you offer special meals for diabetics?

+ -

Any guest requiring diabetic dishes is advised to contact the Public Relations Department in order that these may be arranged with the kitchen manager.

Do you take the precautions necessary for people with allergies?

+ -

Yes, we work in accordance with all the health authority’s recommendations as well as those of the quality inspectors. 

Is there a doctor in the hotel?

+ -

Yes, the hotel has a medical centre with 24-hour service. Additionally, the closest hospital is only 25 minutes from the hotel, in Paya del Carmen. These services have an additional cost.

Is there a chemist in the hotel complex?

+ -

We have basic medicines that do not require a prescription and a medical centre.

What type of facilities and services do you offer for children?

+ -

Children have at their disposal a separate pool, a mini club, a sports area and a wide entertainment programme.

Do you offer baby food such as purée or soup?

+ -

At the buffet restaurants you will find at least 2 options of purees that will suit your baby’s taste.

Is there a nanny service?

+ -

Yes, this service is available in the hotel and has an additional charge.

Is there a public bus service? How often do they run?

+ -

There is a public bus service. You will find a bus stop in front of the Resort and for a few pesos you will be able to go from Tulum to Playa del Carmen. The bus runs every 15 minutes until 11:00 pm (This service does not belong to the hotel).

How much is the exit tax?

+ -

The country exit tax payable at the airport is €45, $50 USD or $750 MXN per person in cash.

Is the hotel accessible for people with reduced mobility?

+ -

All the public areas in the resort are adapted and several rooms are specially adapted for disabled guests.

What is the environmental sanitation law?

+ -

The Government of the municipality of Solidaridad approved a decree on environmental sanitation law. Treasury Decree 034 of the Municipality of Solidaridad of the State of Quintana Roo includes articles 132a, 132b, 132c and 132d. In accordance with this, the law came into effect on the 1st of October 2017 and will be imposed on stays in tourist establishments from this date. It is a direct, instant, final contribution whose revenues will be fully assigned to the execution of environmental sanitation works within the Municipality of Solidaridad.

Who is obligated to pay?

+ -

All individuals who stay in tourist accommodation in the municipality of Solidaridad, in the State of Quintana Roo.

How is the amount to be paid calculated?

+ -

MXN$32 per room, per night occupied from the 1st of February 2022.

When must our clients pay?

+ -

Upon arrival at the hotel, during check-in, our reception personnel will present the corresponding documentation for payment before entry.

What is the right of use and use of goods in the public domain?

+ -

In accordance with article 74bis of the Finance Act in the State of Quintana Roo, foreign tourists who travel to this state are obliged to pay for the right of use and use of goods in the public domain as of 1 April 2021.

How much does this right cost?

+ -

This use consists of a payment by foreign tourists of MXN$224.

When should our customers pay for the right of use and the use of goods in the public domain?

+ -

Tourists can make the payment before their arrival, upon arrival or during their stay in the State of Quintana Roo. When a tourist has finished their stay in this State, they must show their proof of payment in the corresponding filter at the airport, before boarding. In the event of not having paid it, they will receive on site assistance to pay for it at that time.

What is VISITAX?

+ -

VISITAX is the application to make the payment to the State Government of Quintana Roo for the right of use and use of goods in the public domain.

 

Payment for families or groups can be made together, provided that the details required by the system are completed for each member. In this way, the application will create individual receipts.

What requirements are requested for filling in the VISITAX form?

+ -

The requirements requested for filling in the VISITAX form are the following: 

 

  • Number of people travelling 
  • Name, age and passport number of each person 
  • Departure date from the State of Quintana Roo 
  • Details for making the electronic payment