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Ibiza, Spain

THE IBIZA TWIINS

star star star star superior

The hotel that connects you with Ibiza

Ibiza, Spain

FRONT LINE OF PLAYA D'EN BOSSA BEACH

Travel to the heart of Ibiza

Ibiza, Spain

EXPERIENCE UNIQUE SENSATIONS

Discover our spacious and comfortable rooms

Ibiza, Spain

THE CORE

Where things happen.

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The Ibiza Twiins
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THE IBIZA TWIINS 

The hotel that connects you with Ibiza

They say that Ibiza has something to offer everyone. Whether it be the idyllic beaches, the fascinating history, the exquisite cuisine, the electronic music, the never-ending nights, the sports activities or the beautiful nature… But what if we told you that there is now a new way to experience Ibiza? Welcome to Twiins. Relax and make yourself comfortable. You are home. This is your story and only you can decide how to live it.

 

Twiins is a new hotel concept that will allow you to discover the true character of the island. Every corner of this resort will take you by surprise, thanks to the most innovative technology and a series of interactive activities that will enable you to explore the Ibizan cultural and natural heritage in its entirety. 

 

The Ibiza Twiins 4* Superior with official registration number The Ibiza Joy: H-PM 1821 and The Ibiza Life: H-PM 1891. 

 

Take advantage of The Compass at Twiins, a huge selection of experiences and activities that will allow you to discover the true essence of Ibiza. With The Compass, we put at your disposal the perfect resources to discover Ibiza through experiences created to tailor your holiday to your every desire so you can travel like you have never done before. 

 

We have six different culinary options available so that you can sample an infinite variety of flavours and international cuisines. Twiins also has an extensive open-air terrace, a pool with hammocks, direct access to the famous Playa d’en Bossa and an endless array of activities that change every day. And for the most demanding guests, we also have an exclusive terrace with a pool and private sun deck. All of this is in addition to the breathtaking scenery of Ibiza. 

 

Events with soul. For your events you are looking for more than just excellent service and the best facilities and cuisine; you also want to be able to offer your guests a unique experience, to make this special day a memory that will last forever.  

 

Located in Playa d’en Bossa, a 10 minute car ride from the airport and just five minutes from Ibiza Town, The Ibiza Twiins is the perfect space for hosting all kinds of conferences, exhibitions, meetings or weddings. Our events facilities can provide you with the latest technology and flexible rooms that can be fully adapted to meet the needs of any occasion. The friendly and modern atmosphere at Twiins will add an extra special touch to make your event unique. 

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Thursday, April 18, 2024
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Ibiza, Spain
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Location Map TwIIns
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THE IBIZA TWIINS  Contacto:
Main address:

Avda. Pedro Matutes Noguera s/n Playa d'en Bossa, 07800 Ibiza, Islas Baleares - Spain

Avda. Pedro Matutes Noguera s/n Playa d'en Bossa, 07800 Ibiza, Islas Baleares - Spain

Ibiza, Spain
Tel: (+34) 971 30 21 58, E-mail: hello@theibizatwiins.com
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View images and videos (51)
Interactive Map The Ibiza Twiins
The Compass
 The Sphere
The Core
Reception Life
Reception Joy
Beach
Swimming pool
Piscina The Upper Level
La Cascada Snack bar
Restaurant La Cascada
Foodie Truck
The Embarcadero Buffet
Buffet La Sal
Life Lounge Bar
Joy Lounge Bar
Healthy Point
Sirenis Vital Spa
Paddle (Tennis)
Tennis
Gym
The Upper Level
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facilities
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The Compass
 The Sphere
The Core
Services
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Reception Life
Reception Joy
Playas
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Beach
Swimming pools
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Swimming pool
Piscina The Upper Level
Bars
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La Cascada Snack bar
Life Lounge Bar
Joy Lounge Bar
Restaurants
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Restaurant La Cascada
The Embarcadero Buffet
Buffet La Sal
Restaurant & Bars
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Foodie Truck
Healthy Point
The Upper Level
Spa
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Sirenis Vital Spa
Sports
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Paddle (Tennis)
Tennis
Facilities
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Gym
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PHOTOS AND VIDEOS

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All (51)
Swimming pools (11)
General (7)
The Core (8)
Bars (5)
Restaurants (7)
MICE (13)

FEATURED SERVICES

FACILITIES AND GENERAL SERVICES 

Large pool area with hammocks and parasols
Wi-Fi connection
24-hour reception
Interactive áreas
6 event rooms

ROOMS

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Life Double
max 30 M2
user Maximum 2 adultes + 2 enfants + 1 cuna
bed 2 beds (1 x 2 m) or King Size bed (2 x 2 m)

Vibrant, energetic and vital: pure Mediterranean.

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Joy Double
max 30 M2
user 2 adults + 2 children + 1 cot
bed 2 Twin beds (1x2m ) or king size bed (2x2m)

Vibrant, energetic and vital: pure Mediterranean.

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Life Double Side Sea View

 
max 30 M2
user Maximum 2 adults + 1 child + 1 cot
bed 2 double beds (1.35 x 2 m) or 1 King size bed (2 x 2 m)

Spectacular views.

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Joy Doble Side Sea View
max 30 M2
user Maximum 2 adults + 1 child + 1 cot
bed 2 double beds (1.35 x 2 m) or 1 King size bed (2 x 2 m)

The Joy Double Side Sea View offers spectacular views since, from this room, you’ll be able to gaze out over the sea, as well as catch sight of the heart of this resort, The Core.

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Life Doble Room Sea View
max 31 M2
user Maximum 2 adults + 1 child + 1 cot
bed King Size 2x2m

Immerse yourself in its bubbling jacuzzi with sea views.

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Joy Solarium
max 30 M2
user Maximum 2 adults + 1 child + 1 cot
bed 2 double beds (1.35 x 2 m) or 1 King size bed (2 x 2 m)

Escape the crowds from Playa d’en Bossa on the private sun terrace.

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Life Solarium
max 30 M2
user Maximum 2 adults + 1 child + 1 cot
bed 2 double beds (1.35 x 2 m) or 1 King size bed (2 x 2 m)

Escape the crowds from Playa d’en Bossa on the private sun terrace.

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Joy Upper Level
max 30 M2
user Maximum 2 adults + 1 child + 1 cot
bed 2 beds (1 x 2 m) or King Size bed (2 x 2 m)

Enter an exclusive environment which lives up to even the most demanding clients.

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Life Upper Level
max 30 M2
user Maximum 2 adults + 1 child + 1 cot
bed 2 beds (1 x 2 m) or King Size bed (2 x 2 m)

Enter an exclusive environment which lives up to even the most demanding clients.

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Joy Individual
max 16 m2
user Maximum 1 adult
bed Bed 120x2 m

Guaranteed privacy and comfort.

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Life Single Room

max 19 m2
user Maximum 1 adult
bed Bed 135x2 m

Guaranteed privacy and comfort.

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Joy Junior Suite
max 53-60 m2
user 2 adults + 2 children + 1 cot
bed King size 2x2m

The essence of the sea; Ibiza and the Mediterranean in every breath

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Life Premium
max 31-50 m2
user Min./max. 2 adults
bed King Size Bed 2x2

Experience the magic of a starlit night whilst enjoying a relaxing bath

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Life Suite
max 67m2
user 2 adults
bed King Size Bed 2x2

Panoramic views in 67 sqm of comfort and exclusivity. Simply unique.

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HIGHLIGHTS

Weddings

An unforgettable experience

Sirenis Vital Spa ibiza

Stressed and need to relax?...

The Upper Level

Your Exclusive Space

Events in Ibiza

Your event overlooking the sea

OFFERS
-10% DISCOUNT

Non-Refundable Rate: the best price for your summer 2024 holiday.

The Ibiza TwIIns

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LONG-STAY OFFER

Go for our Long-Stay Offer to enjoy more days of fun on the island of Ibiza.

The Ibiza TwIIns

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Reviews
Discover the reviews and experiences of our customers.
2023

AWARDS AND CERTIFICATIONS

Travelife
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Quality Management ISO 9001:2015
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Booking - Traveller Review Awards 2024
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CONNECT WITH THE IBIZA TWIINS

INSTAGRAM
#SirenisExperiences
icon-instagram @theibizatwiins

FREQUENTLY ASKED QUESTIONS 

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Room
Climate
Shopping
Food
Health
Children
Transportation
Reduced Mobility
Tourist Stay Taxes

What are the check-in or check-out times?

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Room occupancy begins at 3 pm on the first day of the booked period. 

 

Room occupancy ends at 12 pm on the day the booked period ends. The establishment will understand that the customer wishes to extend their stay by a day in the event that they do not leave the room by the time stated above. 

How much do you charge for Wi-Fi?

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Wi-Fi connection from your room or anywhere in the hotel is free of charge.

Is there a pool towel service at the hotel?

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Yes. A deposit of 10€ is payable (in cash) for each towel.

 

The deposit will not be refunded in the event of loss, removal or theft of a towel or towel receipt.

 

Full information is available at Reception.

Does the hotel offer late check out?

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Yes, the hotel offers a late check-out service depending on availability at the time. At Reception you will be informed how to use this service. In the case of there being no availability for late check-out on the day of your departure, you can use the luggage room to store your luggage and use the courtesy showers to refresh yourself before leaving for the airport.

 

The service has an additional cost of €45 until 18:00 and €60 until 20:00.

Is smoking allowed in the hotel?

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We would remind you that according to Spanish law (28/2005), it is not permitted to smoke in the closed areas of the hotels, public areas, dining room, indoor bar, lounges, bedrooms and corridors. Smoking is allowen on the outdoor terrace. 

How can I contact the hotel?

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Please fill in the contact form at the top of the page.

Is access to the Spa free of charge or do I need to pay?

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Access is available free of charge for all those over 16 years of age. These facilities are open for hotel guests from Monday to Sunday, 11:00 to 19:00.

Are treatments and massages free?

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No, treatments and massage will incur an additional charge. These must be booked in advance. Speak to the spa-reception team for more information about these services.

Can I stay in the hotel with my pet?

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Animals are not permitted in the hotel, except for guide dogs who may stay with their owner.

What is the width of the door to the adapted room?

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The door is 80 cm wide, and inside the room it is possible to make a 150 cm turn.

How much does it cost to use the safe?

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All our rooms are equipped with a complimentary safe where you can leave your  documentation and valuables. Please ensure that the door to the safe is firmly shut before leaving your room. On the day of your departure, check that nothing has been left inside, and leave the safe door open. 

 

The hotel takes no responsibility for the loss of money or valuables that have not been deposited in the safe. Neither shall the hotel be responsible for the loss of money or valuables that have been deposited in the safe if the safe has not been closed properly. 

 Is there a minibar in the room?

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Yes, we offer a minibar with an initial supply of soft drinks (no refills provided) in our standard rooms. We offer a minibar with an initial supply of soft drinks and snacks (no refills provided) in our Solarium, Upper Level, Junior Suite, Premium and Suite rooms. If the guest requests a refill, this will be charged according to the established rate.

Is there a hairdryer in the room?

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Yes, you’ll find a hairdryer in the bathroom. 


 

Is there an iron and ironing board in the room?

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An iron & ironing board may be borrowed free of charge, so please see the Reception staff to arrange this.

Can I request a particular room in the hotel?

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We try to accommodate our clients based on the type of room selected at the time of reservation. You can email the hotel with your requests and needs. Please don't forget to include the details of your reservation. Our Reception staff will do everything possible to satisfy your wishes based on availability at the time and without guarantee of confirmation before arrival.

Is it possible to book a room upgrade in advance?

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It is not possible to guarantee an upgrade to a better room category before your arrival at the hotel. 

 

You can only request an upgrade to a room in a higher category on arrival at the hotel and this will be subject to availability. 


Our reception staff will be able to check on the availability and cost of any upgrade on arrival. 

Does the hotel offer room service?

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You’ll find our room-service menu in your room. Contact reception to request this service between 08:00 and 22:00.

Does the hotel have a laundry service?

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Yes, the laundry service is available at the hotel. If you wish to use it, complete the form in the wardrobe with the services and prices, put your clothes in the bag next to the request form, and the cleaner will remove and return it in the period indicated on the form.

Are tea and coffee facilities provided in the room?

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The Life Suite room offers guests a coffee machine for tea and coffee.

What’s the climate like in Ibiza?

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Ibiza has a Mediterranean climate. In summer, from June to September, the average temperature is 28º C and can reach 35º C. On the beautiful beaches on the island, the water temperature averages 25º C. In winter the average temperature is 20º C.

Which clothes should I bring with me?

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In summer, it is preferable to wear cool clothes and of course don’t forget your swimming costume! At the beginning and end of the summer season, you will need a light cover up for the evenings, and during the winter you need warm clothes.

What type of sun cream do you recommend?

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With the high temperatures in summer, we would advise you to use sun lotion with an average protection index of 20 to 50, especially for children. It is also recommended to avoid sunbathing between 1:00 p.m. and 4:00 p.m.

Why is there so much seaweed on the beach?

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The seabed plant life endemic to the Mediterranean is very important to safeguard our beaches and the quality of the sea water. Therefore, the plant life which may accumulate at the sea edge is a natural process, although at certain times of the year in high temperatures it may produce a specific odour.

What is the currency of the country?

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In Ibiza, as in Europe, the currency is the Euro.

What is the official language?

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The official languages are Spanish and Catalan; at the hotel English, French, German and Italian are also spoken.

Can I exchange currency in the hotel or withdraw money?

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The hotel offers a currency-exchange service. Visit reception to request this service between 08:00 and 22:00. What’s more, you’ll also find ATMs in the hotel and surrounding area.

Can tobacco be purchased at the hotel?

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No, tobacco cannot be purchased at the hotel.

Do you offer special meals for vegetarians?

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Although we don’t offer a special vegetarian menu, we do offer a variety of salads and other meals suitable for vegetarians. 

Do you offer baby food such as purée or soup?

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There is a microwave in the restaurant for heating baby food; we recommend notifying the head of the restaurant of your needs.

Does the hotel offer a cold dinner service?

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On the day of arrival, guests arriving at the hotel after the dining room has closed may request a cold supper. It is necessary advance notice before the arrival day.

Do you offer an early breakfast service at the hotel?

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If you require an early breakfast before the restaurant opens on your day of departure, please contact Reception by 20:00 the previous day. 

Does the hotel offer a picnic service instead of lunch or dinner?

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Yes, the hotel offers picnics, which should be booked a day in advance at Reception, before 20:00h.

Does half board include lunch or dinner?

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Half Board covers breakfast and the evening meal. Drinks are not included.

Do all the restaurants in the hotel offer gluten-free food?

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While there is no special menu for guests with food intolerances, we recommend that you inform us of your needs before arriving at the hotel so that we can manage your specific case properly. Precautions are taken for allergic guests, especially when they notify the Front Desk or the restaurant manager.

Is there a dress code for the hotel restaurants?

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Please wear appropriate clothing to access the restaurants. It is strictly prohibited to enter barefoot, in swimwear, with wet clothes or topless.

 

At dinner it is recommended to dress more formally.

Do you take the precautions necessary for people with allergies?

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Yes, particular attention is made for guests suffering food allergies, so please advise the staff accordingly on arrival to the hotel or to the restaurant manager.

Is the tap water safe for drinking?

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Yes, the water is safe to drink however we would advise you not to drink from the tap.

Can we buy mineral water in the hotel?

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Yes, in the bars of the hotel you can purchase mineral water and bottled drinks. You will also find 24 hour vending machines with water, soft drinks and snacks at reception.

Do you need to be vaccinated before travelling?

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It’s not necessary to be vaccinated before travelling to San Andrés but we recommend you visit a doctor beforehand to check your existing vaccination status. 

Is there a chemist in the hotel complex?

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No, but there is one nearby.

Is there a nanny service?

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There is no babysitting service at the hotel.

Is it necessary to notify the hotel to reserve a cot? Does it have an additional cost?

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If you are travelling with a baby under 2 years old, the cot will be available in your room upon arrival. This service is free. If your baby is over 2 years old and requires a cot, the hotel must be notified, and will provide one for free, depending on availability at the time.

Is there a car hire service in the hotel?

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In the area surrounding the hotel there are offices for care and motorbike hire. This service is also offered from the hotel reception.

Is there a taxi rank near the hotel?

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Yes, there is a taxi rank beside the hotel. We can organise a pre-booked taxi for you, only available for travel to the port, airport or hospital.

How do you reach the city centre?

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From the dock in front of the hotel there is a boat to the city of Ibiza. Check timetables and prices at Reception. There is a bus stop 15 metres to the right of the exit of the hotel. There is also a taxi rank just in front of the hotel.

How can you go to Formentera?

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From the dock in front of the hotel there is a boat to Formentera. Check timetables and prices at Reception.

Is the hotel accessible for people with reduced mobility?

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Yes, all public areas of the hotel (reception, terrace, restaurants and bars, etc.), as well as 11 rooms, have been adapted for those with reduced mobility.

Is the lift also accessible for people with reduced mobility?

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Yes, the doors of the lift measure 80 cm. The interior dimensions are 100 cm width and 90 cm depth. The handrail is a height of 90 cm. Additionally, the lift buttons are in braille.

Do you need to use the lift to reach the adapted rooms?

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The adapted rooms are located on accessible floors but you do need to use the lift.

How is the bathroom laid out in the accessible rooms?

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The bathroom in our accessible rooms has a shower with a slip-resistant, threshold-free floor. The vertical grab bar is located at a height of 70cm to 117cm. 

Is there obstacle-free access to the pool?

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Yes. Accesses to the swimming pool and sun terraces are flat and there are no obstacles. The hotel has a special chair for entering the swimming pool. It can be used with the help of the lifeguard.

What is the tax on tourist stays?

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The Balearic Government approved a law taxing tourist stays in the Balearic Islands. This tax came into effect from the 1st July 2016 and will tax stays in tourist establishments as from this date.

 

It is a direct tax, which will be paid in full into a fund for encouraging sustainable tourism.

Who is obliged to pay this tax?

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All clients staying at the hotel (stays of persons under 16 years of age are exempt).

How is the amount to be paid calculated?

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The sum to be paid will be obtained by applying the following rate to the number of days’ stay: in superior four star hotels €4 + VAT.

 

Discounts: 50% for long duration stays (as from the 9th day of the stay).

When should our clients pay the tax?

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On arrival at the hotel during the check-in procedure our reception staff will present the corresponding documentation for payment of the tax before entry to the room.

Made