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Ibiza, Spain

TUI BLUE AURA

Unforgettable sunsets with Sirenis Hotels

Ibiza, Spain

MEDITERRANEAN ATMOSPHERE

Located by the sea, next to the beach of Port des Torrent

Ibiza, Spain

JUNIOR SUITE DELUXE

Rooms for enjoying the light of Ibiza

Ibiza, Spain

ENJOY TAPAS

A multitude of gastronomy

Ibiza, Spain

SLIDE INTO FUN

A water park for children and adults

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TUI Blue Aura
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TUI BLUE AURA

Mediterranean Atmosphere

The Sirenis Hotel Club Aura is available in the UK through TUI as a TUI BLUE hotel named TUI BLUE Aura.

The Sirenis Hotel Club Aura / TUI BLUE Aura (official registration number H-0017EIF) is in a super location on the seafront, just 150 metres from the Port des Torrent beach. The hotel is within easy reach of nearby San Jose and 20 km from Ibiza town.

It opened its doors in the summer of 1999. The complex has been designed in the style of a small village, with groups of low-rise buildings situated amongst extensive gardens. As a result, there’s a warm, Mediterranean feel to the hotel.

The quality of services and facilities has been awarded year after year with the Environmental Management System Certification ISO 10001:2015.

The hotel is oriented for British guests and is the ideal spot to enjoy an unforgettable family holiday, with the convenience of the All-Inclusive board. If you are looking for somewhere to escape the stress and bustle of your daily life, and want to relax but also have fun, you will find all you need here – a large pool on three levels, separate children’s pool, sun terrace, an indoor heated pool and a 4.500 m2 water park.

The buffet restaurant offers a varied cuisine, where you will find the best local and international dishes, with many prepared on the spot. If you want to try something different, the Teppanyakiclub thematic restaurant offers a delicious Asian experience; or if you prefer, the thematic restaurant Taverna offers an experience with a purely Spanish flavour.

The hotel has at present an annexed building with “Deluxe” bedrooms and an “infinity” pool.

* Timetables and services may change during the season without prior notice. For confirmation, please check at reception when you arrive at the hotel.

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Wednesday, July 24, 2024
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Where we are icon-plus minus-white
Ibiza, Spain
SEE ON MAP
Map Location AURA
TUI BLUE Aura Contacto:
Main address:

C/ des Caló, s/n, 07829, Ibiza, Balearic Islands, Spain

C/ des Caló, s/n, 07829, Ibiza, Balearic Islands, Spain

Ibiza, Spain
Tel: (+34) 971 347 542, E-mail: sirenis.aura@sirenishotels.com
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Map TUI Blue Aura 1
Welcome Lounge
Shop
Self Service Laundry
First Aid
Tavern
Thea's Coffee Shop
The Restaurant
Teppanyaki Club A La Carte
Entertainment Bar
Drink Truck
Snack Bar
The Bar
Infinity Bar
Baby Pool
Infinity Pool
Main Pool
Aqua Park
Indoor Pool
BLUEf!t Platform
Multi-Purpose Court
Entertainment Venue
Indoor Venue
BLUEf!t Gym
Baby Lounge
BabyClub
TUI Kids’ Club
The Hangout
Playroom
Rooms 1001-1005 / 1101-1109 / 1201-1209
Hab. 2001-2008 / 2101-2108
Rooms 3001-3008 / 3101-3108
Rooms 4001-4012 / 4101-4112
Rooms 5001-5012 / 5101-5112
Rooms 6001-6008 / 6101-6108 / 6201-6208
Rooms 7001-7012 / 7101-7112 / 7201-7212
Rooms 8001-8025 / 8101-8116
Rooms 9001-9013 / 9101-9113
Scroll to navigate the map
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Click to explore the corners of the hotel
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SERVICES
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Welcome Lounge
Shop
Self Service Laundry
First Aid
Restaurant & Bars
plus minus
Tavern
Thea's Coffee Shop
The Restaurant
Teppanyaki Club A La Carte
Entertainment Bar
Drink Truck
Snack Bar
The Bar
Infinity Bar
Swimming pools
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Baby Pool
Infinity Pool
Main Pool
Indoor Pool
Water park
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Aqua Park
Sports and Activities
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BLUEf!t Platform
Multi-Purpose Court
Entertainment Venue
Indoor Venue
BLUEf!t Gym
children and adolescents
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Baby Lounge
BabyClub
TUI Kids’ Club
The Hangout
Playroom
Residences
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Rooms 1001-1005 / 1101-1109 / 1201-1209
Hab. 2001-2008 / 2101-2108
Rooms 3001-3008 / 3101-3108
Rooms 4001-4012 / 4101-4112
Rooms 5001-5012 / 5101-5112
Rooms 6001-6008 / 6101-6108 / 6201-6208
Rooms 7001-7012 / 7101-7112 / 7201-7212
Rooms 8001-8025 / 8101-8116
Rooms 9001-9013 / 9101-9113
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PHOTOS AND VIDEOS

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Pool & Beach (13)
facilities (11)
Facilities (15)
Restaurant & Bars (20)

FEATURED SERVICES

FACILITIES AND GENERAL SERVICES

1 adult’s pool
1 separate children’s pool
Sun loungers and umbrellas
24h Reception
Luggage room
TV area
Internet access Wi-Fi
Laundry / Dry Cleaning *
Coin-operated washing machines and tumble-driers (Self-service) *
1 new “Infinity” pool (pool extension 228,57 m2, 1,40 depth)​
1 indoor heated pool (May & October)
Credit cards accepted Visa, Master Card, Amex
Postal Service
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* Payment services

Services and facilities in the area

Shops *
Suermarkets *
Bus Stop
Medical Centre *
Car Rental *
* Payment services

Rooms

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Double Room

max
user 2 adults
bed 1 king-size bed 1.5x2m

The new double room at the Sirenis Hotel Club Aura is a great option for couples. Make the most of the opportunity to enjoy long intimate hours of conversation & laughter on the hotel terrace, savouring your favourite drink. In essence, forgetting all your stresses & the monotony of the day to day during your holidays in Ibiza.

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Deluxe Double Room

max 49 m2
user 2 adults + 1 cot
bed 1 King size bed 2x2m

Luxury and rest: this is what the Deluxe Double Room at Sirenis Hotel Club Aura offers to travellers. They are cozy, comfortable and special, delivering the finest accommodation experience on the well-known island of Ibiza.

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Junior Suite
max
user Maximum 2 adultes + 2 enfants + 1 cuna
bed 2 Beds: 1x2m

Our new Junior Suites at the Hotel Club Aura have been designed for those who travel as a family and are designed with functionality in mind & a strong Mediterranean feel.

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Junior Suite Deluxe
max 42 M2
user 2 adults + 2 children + 1 cot
bed 1 King size bed 2x2m

The Deluxe Junior Suites of the Sirenis Hotel Club Aura are wonderful to stay in Ibiza. They make the perfect base to explore the island.

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Deluxe Master Suite 2 bedrooms, jacuzzi
max between 65 and 83m2
user 3 adults + 2 children + 1 cot
bed 2 King size beds 2x2m + with 2 separate mattresses (1x2m each)

The Sirenis Hotel Club Aura offers 2 renovated two-bedroom Master Suites, equipped with the most modern amenities, top quality bathrooms and an outdoor whirlpool.

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maximize
Deluxe Master Suite 2 bedrooms, roof terrace
max between 65 and 83m2
user 3 adults + 2 children + 1 cot
bed 1 king size bed 2x2m + 2 separate mattresses (1x2m each)

The Sirenis Hotel Club Aura offers 2 renovated two-bedroom Master Suites, equipped with the most modern amenities and top-quality bathrooms.

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Specially Adapted Room
max
user Maximum 3 adults + 1 children
bed Separate bedroom with 2 beds: 1x2m

Perfectly adapted rooms with all you need for a wonderful holiday on the island.

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Deluxe Junior Suite (Specially adapted room)
max 42m2
user Maximum 2 adults + 2 children + 1 cot
bed 1 cama King size 2x2m

The Sirenis Hotel Club Aura adapted mobility Deluxe Junior Suite invites you to enjoy a large space with modern decor, with views of the exceptional Mediterranean Sea.

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HIGHLIGHTS 

Sirenis Aquagames

Enjoy our Sirenis Aquagames water park. Facilities available for hotel guests. Come now and slide into fun!

Kids and teens, fun for all!

At TUI BLUE Aura, fun for all the family is guaranteed! 

Dive right in! Cool off in one of our pools.

Ibiza has the best beaches in the Mediterranean; but TUI BLUE Aura has swimming pools where you can cool off and relax while taking in the best views. 

Gastronomic experiences in our themed restaurants

Take your taste buds on a journey in our restaurants La Taverna and Teppanyakiclub.

Reviews
Discover the reviews and experiences of our customers.
2024

AWARDS AND CERTIFICATIONS

Quality Management ISO-9001:2015
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Travellers’ Choice TripAdvisor
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Environmental Certificate CO2 Calculated
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Travelife Gold Award 2023
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ISO 14001:2015 Environmental Management
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CONNECT WITH TUI BLUE AURA

INSTAGRAM

#SirenisExperiences
icon-instagram @tui_blueaura

FREQUENTLY ASKED QUESTIONS

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Hotels
Room
Climate
Shopping
Food
Health
Children
Transportation
Reduced Mobility
Online Reservations
Tourist Stay Taxes

What are the check-in & check-out times?

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Room occupancy begins at 3 pm on the first day of the booked period. Room occupancy ends at 12 pm on the day the booked period ends. The establishment will understand that the customer wishes to extend their stay by a day in the event that they do not leave the room by the time stated above.

How much is the Wi-Fi connection?

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Wi-Fi connection from your room or anywhere in the hotel is free for 2 devices per room. Please request a password for access at Reception.

Is there a swimming pool towel service at the hotel?

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Yes. A deposit of 10€ is payable (in cash) for each towel.

 

The deposit will not be refunded in the event of loss, removal or theft of a towel or towel receipt.

 

Full information is available at Reception.

Does the hotel offer a late check-out service?

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Yes, the hotel offers a late check-out service, depending on availability at the time. We will inform you how to use this service at Reception.

 

The service costs €50 up to 16:00 and €10/hour for each additional hour.

How can I contact the hotel?

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Please complete the contact form available on the upper section of our website.

Is smoking permitted in the hotel?

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We would like to remind you that according to Spanish law (28/2005), it is not permitted to smoke in the closed areas of the hotels, public areas, dining room, indoor bar, lounges, bedrooms and corridors. Smoking is allowed on the outdoor terrace.

How much does the safe service cost?

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All of our rooms are fully equipped with a free safe where you should deposit your documents & personal items of value. Please ensure that the safe is completely closed every time you leave your room & on the last day before you leave, please ensure that you do not forget anything in your room & leave the door to the safe open.

 

The hotel does not take responsibility for any money or items of value left outside the safe. This also applies to our policy for valuable items lost, which are inside the safe, if it has not been closed correctly.

Is there a tea/coffee service available in the room?

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Yes, this service is available in the room.

Is there a minibar service available in the room?

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No, there is not a minibar service, but there is a mini fridge available in the room.

Is there a hair dryer in the room?

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Yes, you will find a hair dryer in the bathroom.

Is it possible to reserve a room upgrade in advance?

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It is not possible to guarantee an upgrade to a superior category room before arrival at the hotel.

 

It is only possible to request an upgrade to a superior category room upon arrival at the hotel, and it will always depend on availability at that time.

 

The Reception staff will be able to check the availability and price of the upgrade upon your arrival.

Is there an iron and ironing board available in the room?

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An iron & ironing board may be borrowed free of charge, so please see the Reception staff to arrange this.

May I request a specific room at the hotel?

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We try to accommodate our clients based on the type of room selected at the time of reservation. You can email the hotel with your requests and needs. Please don't forget to include the details of your reservation. Our Reception staff will do everything possible to satisfy your wishes based on availability at the time and without guarantee of confirmation before arrival.

What is the climate in Ibiza?

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Ibiza has a Mediterranean climate. In summer, from June to September, the average temperature is 28º C and can reach 35º C. On the beautiful beaches on the island, the water temperature averages 25º C. In winter the average temperature is 20º C.

Which clothes are best in summer?

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In summer, it is preferable to wear cool clothes and of course don’t forget your swimming costume! At the beginning and end of the summer season, you will need a light cover up for the evenings, and during the winter you need warm clothes.

Which sun protection factor should I use?

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With the high temperatures in summer, we would advise you to use sun lotion with an average protection index of 20 to 50, especially for children. It is also recommended to avoid sunbathing between 13:00 and 16:00.

What is the currency?

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In Ibiza, as in Europe, the currency is the Euro.

What is the official language?

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The official languages are Spanish and Catalan; at the hotel English is also spoken.

Is it possible to change currency or withdraw money at the hotel?

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The hotel has a currency exchange service at Reception between 08:00 and 22:00h. There are ATM's available in the vicinity of the hotel.

Is there a supermarket near the hotel?

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Yes, you will find a supermarket very near the hotel.

Does the hotel cater for vegetarians?

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Although there is not a special menu available for vegetarians, there is a wide variety of salads and different dishes suitable for vegetarians.

Are there special dishes for diabetics?

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Diabetic dishes are available, so we would recommend that you inform the hotel reception of your needs on arrival, or to the restaurant manager.

Is there a dress code for the hotel restaurants?

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Please wear appropriate clothing to access the restaurants. It is strictly prohibited to enter barefoot, in swimwear, with wet clothes or topless.

 

At dinner it is recommended to dress more formally.

Does the hotel offer a picnic service instead of lunch or dinner?

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Yes, the hotel offers picnics, which should be booked a day in advance at Reception, before 20:00h.

Is there a cold dinner service available at the hotel?

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On the day of arrival, guests arriving at the hotel after the dining room has closed may request a cold supper. It is necessary advance notice before the arrival day.

Is there an early breakfast service at the hotel?

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If you require an early breakfast on your departure day before the restaurant is open, please see Reception before 8 pm on the previous day. 

Is there baby food such as purée or soups?

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There is a microwave in the restaurant for heating baby food; we recommend notifying the head of the restaurant of your needs.

Is it safe to drink the water in the hotel?

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Yes, the water is safe to drink however we would advise you not to drink from the tap.

Can we buy mineral water in the hotel?

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Yes, bottled mineral water and other drinks are available for purchase from the hotel bars. You will also find a supermarket in front of the hotel.

Are any vaccinations necessary?

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It is not necessary to be vaccinated when travelling to Ibiza.

Are food allergies taken into consideration?

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Yes, particular attention is made for guests suffering food allergies, so please advise the staff accordingly on arrival to the hotel or to the restaurant manager.

Is there a chemist in the hotel complex?

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No, but there is one nearby.

What are the facilities for children in the hotel?

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The Sirenis Aquagames water park is available for hotel guests 6 days per week.

Is it possible to participate in the TUI activities?

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The Sirenis Hotel Club Aura is a TUI BLUE hotel of the tour operator TUI. The entertainments team are in charge of organizing all day time activities for children, and the mini club. Clients who have booked direct or via tour operators other than TUI will be able to take part in certain activities, subject to availability at the time and only if the children speak and understand English. The mini club activities and service are only for customers who have booked through TUI.

Is it necessary to notify the hotel to reserve a cot? Does it have an additional cost?

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If you are travelling with a baby under 2 years old, the cot will be available in your room upon arrival. This service is free.

 

If your baby is over 2 years old and requires a cot, the hotel must be notified, and will provide one for free, depending on availability at the time.

What is the minimum height necessary for the slides of the water park?

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Tornado 1.40m

 

Kamikaze 1.22m

 

Aquatubo, Aquafun, Aquaracer 1.10m

Is it possible to hire a pushchair for my baby?

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This service is subject to availability at the time. The price is a €20 deposit (payment in cash) and €25 hire per stay.

Is it possible to hire a bottle warmer at the hotel?

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This service is subject to availability at the time. The price is a €20 deposit (payment in cash) and €25 hire per stay.

Is it possible to hire a bottle sterilizer at the hotel?

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This service is subject to availability at the time. The price is a €20 deposit (payment in cash) and €25 hire per stay.

Is there a babysitting service?

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There is no babysitting service at the hotel.

Does the hotel offer a transfer service from the airport?

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If you need to reserve a transfer, you can check availability and rates on our website. Click on the "Book Transfer" section of the Homepage.

Is there a car hire service in the hotel?

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Car or motorbike hire may be arranged at Reception.

Is the hotel accessible for people with reduced mobility?

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Yes, all public areas of the hotel (reception, terrace, restaurants, bars, etc.) and 5 rooms are adapted for guests in wheelchairs.

Ist der Hoteleingang für Rollstuhlfahrer ausgerichtet?

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Yes, the entrance is accessible for guests in wheelchairs, and the doors measure 175 cm.

Is the furniture an obstacle for people who are blind or visually impaired?

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The furniture of the hotel is not an obstacle for guests who are blind or visually impaired.

Is there a lift in hotel and is it necessary to use it to reach the adapted rooms?

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At Sirenis Club Aura there is no lift and the rooms adapted for guests with reduced mobility are located on the ground floor.

How wide is the door of the room adapted for people with reduced mobility?

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The door measures 81cm wide, and inside the room you can turn 360º.

How is the bathroom set up in the rooms adapted for people with reduced mobility?

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The hotel offers 4 standard rooms and a Deluxe Junior Suite, all adapted for guests with reduced mobility. 3 standard rooms are equipped with a shower, and 1 standard room is equipped with a bathtub. The Deluxe Junior Suite is equipped with a shower.

 

The bathroom of the adapted room with a bathtub has an anti-slip floor, the vertical support bar is at a height of 67 cm and the horizontal bar is at 13 cm. The bathroom door measures 80 cm.

 

The bathroom of the 3 standard rooms with a shower has an anti-slip floor. The vertical support bar is at a height of 66 to 76 cm and the bathroom door measures 80 cm.

 

The bathroom of the Deluxe Junior Suite with a shower has an anti-slip floor. The vertical support bar is at a height of 66 to 76 cm and the bathroom door measures 80 cm.

Is it possible to access the swimming pool easily?

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Yes. The access to the swimming pool and sun terrace is flat. It is also easier to enter the pool thanks to the “beach type” access.

What are the online booking conditions on www.sirenishotels.com?

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Non-Refundable rate: Changes are not permitted.

 

Prepayment: Your credit card will be charged with the total cost of the reservation when you finalize the reservation process.

 

Cancellation: In the event of cancellation of a booking with a non-refundable rate or no show, the amount paid will not be refunded.

 

Flexible rate: If you cancel at least 48 hours before your arrival date, the hotel will return any deposit you may have paid.

 

If you cancel after the deadline, the hotel shall charge the amount of the first night, and if the whole booking has been paid, the amount of the first night shall not be refunded.

 

If you do not show up, the hotel shall charge the amount of the first two nights to the card provided as a guarantee, and if the whole booking has been paid, the amount of the first two nights shall not be refunded.

 

If you wish to pay the total cost of your booking on arrival at the hotel, your credit card is only necessary as a guarantee for your reservation. The reservation cost will not be charged to your credit card, as payment is to be made at the hotel on the day of arrival, either by credit card or in cash, in local currency and according to the exchange rate of the day. If you cancel two days before your arrival date, you will be charged for the first night of your booked stay; in the case of a no-show, you will be charged for the first two nights.

 

Sirenis Hotels & Resorts reserves the right to do a pre-authorization for the cost of the first night. If you have chosen to pay the total cost of your booking now, the reservations system will connect to the bank using a secure connection, in order to give the maximum safety guarantee for the payment process and will charge the amount indicated in the voucher.

What should I do if I want to cancel my booking?

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If you wish to cancel a booking made on our website www.sirenishotels.com, you may do so under the section "My Booking" on the home page. You will need to include the email address used at the time of booking, and the booking confirmation code.

 

If you need further assistance to cancel a booking, please contact request.ibz@sirenishotels.com

 

In the event of cancellation of a booking with a non-refundable rate, the amount paid will not be refunded.

What should I do if I want to amend my booking?

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If you wish to amend your original booking, whenever your rate allows it, the procedure is as follows:

 

1. First of all, make a new booking for the accommodation and dates you now require. Please bear in mind that the rates shown on the website are subject to change at any time, as are the booking conditions, so the cost for your new booking may differ to that of the original one. Please also take into account that the room availability is limited.

 

2. Once you have received the confirmation email for the new booking, with the booking confirmation code and copy of the voucher, you will need to cancel the original reservation, under the section "My Booking" which you will find on the home page. You will need to include the email address used at the time of booking and the booking confirmation code.

 

3. Please make sure the new booking is successfully made before cancelling the original one, so that you are assured of the accommodation. The booking is confirmed when a reservation code has been generated and a confirmation email has been received displaying the code, with a copy of the accommodation voucher.

¿Qué hacer si no he recibido un e-mail con la confirmación de la reserva?

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Si no has recibido el correo electrónico de confirmación de tu reserva, ponte en contacto con request.ibz@sirenishotels.com Buscaremos tu reserva en nuestro sistema y te enviaremos copia del bono.

What is the tax on tourist stays?

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The Balearic Government approved a law taxing tourist stays in the Balearic Islands. This tax came into effect from the 1st of July 2016 and will tax stays in tourist establishments as from this date.

 

It is a direct tax, which will be paid in full into a fund for encouraging sustainable tourism.

Who is obliged to pay this tax?

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All clients staying at the hotel (stays of persons under 16 years of age are exempt).

How is the amount to be paid calculated?

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The sum to be paid will be obtained by applying the following rate to the number of days’ stay: in four-star hotels €4 + VAT.

 

Discounts: 50% for long duration stays (as from the 9th day of the stay).

When should our clients pay the tax?

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On arrival at the hotel during the check-in procedure our reception staff will present the corresponding documentation for payment of the tax before entry to the room.

Made