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Cayo Santa María, Cuba

GRAND SIRENIS CAYO SANTA MARÍA

The perfect destination for those who would like to visit the best beaches Cuba has to offer

Cayo Santa María, Cuba

YOUR PERFECT PARADISE

With a comprehensive all-inclusive service

Cayo Santa María, Cuba

DOUBLE ROOMS WITH BALCONY

 With a comprehensive all-inclusive service

Cayo Santa María, Cuba

ALL-INCLUSIVE

Delight your palate!

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Grand Sirenis Cayo Santa Maria
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GRAND SIRENIS CAYO SANTA MARÍA

Paradise in the middle of the Caribbean

Cayo Santa María is the perfect destination for those who would like to visit the best beaches Cuba has to offer. With a comprehensive all-inclusive service, Grand Sirenis Cayo Santa María is a new enticing and extraordinary 5-star hotel complex located in an idyllic tourist spot, just 30 minutes by plane from Havana. Las Salinas, its beach, boasts 2 kilometres of soft white sands and spectacular turquoise waters. 


 


Grand Sirenis Cayo Santa María offers its guests architecture that combines a Caribbean style with more contemporary touches, giving it a design that is fresh, modern and functional. Its 633 rooms provide services that are perfectly adapted to all kinds of customers: 612 double rooms, 18 Junior Suites and 3 Suites. Whichever room you choose for your stay, this hotel, located right on the beach front in Cayo Santa María, will make sure you are well looked after and will provide you with everything you would need to make your holiday in Cuba as comfortable as possible. 

 

Delight your palate and taste the best dishes that Cuban traditional cuisine has to offer, as well as a variety of international options. There are 2 main buffet restaurants, for breakfast, lunch and dinner, 4 themed restaurants, a snack bar and a barbeque, all of which allow us to cater for the most demanding palates and enable you and your partner, family or friends to sample some irresistible flavours from our excellent selection of dishes from all over the world, with a selection of menus carefully chosen by our expert team of chefs. Our bartenders will prepare your favourite cocktails for you from one of the 7 bars that complete the gastronomic experience at this hotel. 

 


Combine sunny days on the beach with our 4 large pool areas which are available throughout the year thanks to the tropical climate which is typical of this island located close to the famous Bahama Canal. Lovers of snorkelling and diving are in luck as they will be seduced by the stunning colours of the coral reefs. Guests who are looking for rest and relaxation, while still wanting to enjoy the hotel facilities, will be able to soak up the sun in a cool environment, as we provide our guests with two adult pools, a kid’s pool and a paddling pool for the little ones. 


This perfect offer is complemented by a sports club, a gym and two tennis courts, for those that want to keep up their daily exercise routine during their holiday. While the adults practice their favourite sport, the kids will also be able to have their own fun at Miniclub Sirenios, a club that has been created just for them, where they are guaranteed to have a great time. 


Whether it be a unique and special holiday with the family, the wedding of your dreams, your honeymoon, your anniversary or that trip with friends that you have been planning forever, our huge team of professionals is at your service to organise every detail of your stay, so we can meet every one of your expectations and provide a unique service. 


What are you waiting for?! Book your holiday at Grand Sirenis Cayo Santa María now! 

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Friday, March 1, 2024
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Cabo Santa Maria,Cuba
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Grand Sirenis Cayo Santa María Contacto:
Main address:

Playa Las Salinas - Cayo Las Brujas - Caibarién, Santa Clara - Cuba

Playa Las Salinas - Cayo Las Brujas - Caibarién, Santa Clara - Cuba

Cabo Santa Maria,Cuba
Tel: (+53) 42 35 03 16, E-mail: reservas@sirenishotels.co.cu
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LOBBY
WEST POOL
EAST POOL
GYM
SPORTS CLUB
SPORTS COURTS
MASSAGES
TOILET
PARKING
NAUTICAL ZONE
WEDDING GAZEBO
THEATRE
BUFFET 1
BUFFET 2
Ciao Pescado Candela
 
RANCHÓN BEACH
GRILL LAS BRASAS
LOBBY BAR
BEACH BAR
SUNSET BEACH BAR
SNACK BAR 24 HOURS
NATIVA BAR
WEDDING GAZEBO
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SERVICES
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LOBBY
GYM
TOILET
PARKING
WEDDING GAZEBO
THEATRE
WEDDING GAZEBO
Swimming pools
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WEST POOL
EAST POOL
Sports and Activities
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SPORTS CLUB
SPORTS COURTS
NAUTICAL ZONE
Spa
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MASSAGES
Restaurants
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BUFFET 1
BUFFET 2
à la carte restaurants
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Ciao Pescado Candela
 
RANCHÓN BEACH
GRILL LAS BRASAS
Bars
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LOBBY BAR
BEACH BAR
SUNSET BEACH BAR
SNACK BAR 24 HOURS
NATIVA BAR
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Bars (8)
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 FEATURED SERVICES

FACILITIES AND GENERAL SERVICES

Public beach
2 freshwater swimming pools
1 kids’ pool
1 splash pool
Terrace with sun loungers and sunshades
24-hour reception
Luggage room
Hall for celebrations and events
Wedding gazebo
Currency exchange
Car park
Wi-Fi
Laundry*
Shop*
Beauty salon*
Medical centre*
Phone kiosk*
Cards accepted: Visa, MasterCard and Cabal (excluding cards issued by American banks and their subsidiaries)
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* Payment services

Rooms

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Double Room
max 35 m2
user 3 adults + 1 child
bed 2 double beds (1.35 x 2 m) or 1 King size bed (2 x 2 m)

Forget the routine and stress of your daily life and start your holiday in style in a double room at Grand Sirenis Cayo Santa María, in Cuba. This large and spacious room is 35 m2 in size, with a design that is modern and functional so you are guaranteed a relaxing stay. The double room is ideal if you are travelling with your partner, family or friends.

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Double Room with sea view

max 35 m2
user 3 adults + 1 child
bed 2 double beds (1.35 x 2 m) or 1 King size bed (2 x 2 m)

Enjoy the smell of the sea and the tropical plants from the comfort of your room as you relax on the balcony of your double room with a sea view at Grand Sirenis Cayo Santa María. This unique spot is the perfect place for gazing at the sunset or sunrise. Las Salinas is the largest beach at Cayo Las Brujas, with 2 km of soft white sands and clear waters with intense turquoise colours.

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Junior Suite 

max 48 m2
user 3 adults + 1 child
bed 1 King size bed (2 x 2 m) and 1 living room with a sofa bed of 180 x 120

When you are on holiday there is no need for an alarm clock, and you can start your day at a slower pace. This enormous room includes a variety of luxurious details and is the perfect way to begin a day in the sun, at the beach, having fun or just relaxing.

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 Junior Suite with sea view 
 
 
max 48 m2
user 3 adults + 1 child
bed 1 King size bed (2 x 2 m) and 1 living room with a sofa bed of 180 x 120

Combine the comfort and spaciousness of the Junior Suite with the luxury of a room with sea views from a prime location in our Cayo Santa María hotel.

 

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Suite  

max 72 m2
user 3 adults + 1 child
bed 1 King size bed (2 x 2 m) and 1 living room with a sofa bed of 180 x 120

The 72 m2 Suite at Grand Sirenis Cayo Santa María is one of the most luxurious spaces that the hotel has to offer and is an exclusive setting for allowing yourself to be swept away by a world of sensations during your dream holiday in Cuba.

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HIGHLIGHTS

Weddings at Grand Sirenis Cayo Santa María 

Get married at grand sirenis cayo santa maría, tie the knot in the cuban caribbean

Pure rhythm, pure flavour

There’ll be no shortage of fun with our entertainment team at Grand Sirenis Cayo Santa María. 

Don’t stop the music! 

Beaches, the Caribbean Sea awaits you at Cayo Santa María.

Paradise on Earth, Cayo Santa María, the sea of crystal-clear water that will amaze you.

Pools, a must-have during your vacation in Cuba

Grand Sirenis Cayo Santa María and its pools await you on your vacation.

Reviews
Discover the reviews and experiences of our customers.
2023

CONNECT WITH SIRENIS CAYO SANTA MARÍA

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FREQUENTLY ASKED QUESTIONS 

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What are the check-in or check-out times?

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The accommodation unit may be occupied from 16:00 on the first day of the contracted period. 


The accommodation unit must be vacated by 12:00 noon on the day on which the period ends. The establishment shall assume the customer’s stay to have been extended by one day if they have not vacated the accommodation by the indicated deadline. 

Does the hotel offer late check out?

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Yes, the hotel offers a late check-out service, depending on availability at the time. We will inform you how to use this service at Reception. The service costs 12$/hour until 6pm.

How much do you charge for Wi-Fi?

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Wi-Fi is free in your room and anywhere else in the hotel. Please ask for the password at Reception. 

Is there a pool towel service at the hotel?

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Yes, we have a pool towel service available. Reception will inform you how to make use of this service. The loss, theft or robbery of the towel or ticket will incur an additional cost of $20.

How can I contact the hotel?

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Please fill in the contact form at the top of the page.

Is smoking allowed in the hotel?

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We would remind you that in accordance with Cuban regulations, smoking is not permitted in all enclosed areas of the hotel: common areas, dining room, indoor bar, lounges, rooms and corridors. Smokers may smoke on the outdoor terrace.

How much does it cost to use the safe?

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All our rooms are equipped with a complimentary safe where you can leave you documentation and valuables. Please ensure that the door to the safe is firmly shut before leaving your room. On the day of your departure, check that nothing has been left inside, and leave the safe door open.

 

The hotel takes no responsibility for the loss of money or valuables that have not been deposited in the safe. Neither shall the hotel be responsible for the loss of money or valuables that have been deposited in the safe if the safe has not been closed properly.

 Are tea and coffee facilities provided in the room?

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Yes, this service is available in your room. 

 Is there a minibar in the room?

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Yes, all our rooms have a minibar. The minibar is restocked daily with bottled water, soft drinks and beer.

Is there a hairdryer in the room?

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Yes, you’ll find a hairdryer in the bathroom. 


 

Is it possible to book a room upgrade in advance?

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It is not possible to guarantee an upgrade to a better room category before your arrival at the hotel. 

 

You can only request an upgrade to a room in a higher category on arrival at the hotel and this will be subject to availability. 


Our reception staff will be able to check on the availability and cost of any upgrade on arrival. 

Can I request a particular room in the hotel?

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We aim to accommodate our customers in accordance with the room type selected at the time of booking. Email us with any requests or special needs you may have. Please don’t forget to include your booking details. Our reception staff will make every effort to meet  your needs, subject to availability. Please note that we cannot guarantee confirmation  prior to arrival. 

Is there an iron and ironing board in the room?

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Yes, this service is available in your room.

What’s the climate like int Cayo Santa Maria?

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Cayo Santa María has a tropical savannah climate. It is hot every month, both in the dry and wet seasons. The highest average temperature in Cayo Santa Maria is 30°C in July and the lowest is 25°C in January.

Which clothes should I bring with me?

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We advise packing clothes suitable for a hot climate. Don’t forget your swimwear, and a light jacket for the evenings.

What type of sun cream do you recommend?

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The protection factor depends on your skin. If you travel in summer, the temperature can reach more than 35º C and we would advise a minimum factor of 20.

What is the currency?

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The official currency in Cuba is the CUP (Cuban Convertible Peso).

 

If you make your reservation on our website, payment will be made on arrival, exclusively by credit card and in MLC (freely convertible currency), with a 3% commission and according to the exchange rate of the day. In Cuba credit and debit cards operate in USD. Visa and MasterCard are accepted as long as they are not issued by US banks or their subsidiaries abroad. RED and AIS cards in convertible currencies issued by Cuban banks are also accepted.

What is the official language?

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The official language is Spanish; however, English is generally understood in the main tourist areas.

Can I exchange currency in the hotel or withdraw money?

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The hotel has a currency exchange service at CADECA (Casas de Cambio) from 9:00am to 17:00pm in the lobby area. In addition, you will find ATMs in the area.

Is there a supermarket near the hotel?

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No, but we do have a shop inside the hotel. The nearest shopping area is located 12-18 km from the hotel in Plaza Duna, Plaza La Estrella and Plaza Las Terrazas. In the hotel shop you can buy alcoholic beverages, soft drinks and tobacco.

Can we buy alcohol and tobacco in the resort?

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Yes, you will find alcoholic beverages and tobacco in the resort’s shops.

Are swim nappies available at the hotel shop?

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Yes, toilet nappies are available in the hotel shop.

Is the tap water safe for drinking?

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Yes, although we recommend that guests drink the bottled water available in their room's minibar.

 Do you need to be vaccinated before travelling?

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It is not necessary to be vaccinated, however we would advise you to check with your doctor your previous vaccinations prior to your visit.

Do you take the precautions necessary for people with allergies?

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Yes, we work in accordance with all the health authority’s recommendations as well as those of the quality inspectors. 

Is there a medical centre in the hotel?

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Yes, the hotel has a medical centre. Additionally, the closest hospital is only 16km away from the hotel, “Clinica Internacional Cayo Santa María”. These services have an additional cost.

Do you offer special meals for vegetarians?

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Although we don’t offer a special vegetarian menu, we do offer a variety of salads and other meals suitable for vegetarians. 

Do you offer special meals for vegans?

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Although we don’t offer a special vegan menu, we do offer a variety of salads and other meals suitable for vegetarians. 

Is there a low-calorie menu?

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There are low calorie options on the menu at all of the hotel’s restaurants.

Do all the restaurants in the hotel offer gluten-free food?

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We have gluten-free food at the hotel that can be prepared for the main buffet restaurant as long as our customers request this in advance. At our themed restaurants, we provide information about which meals on the menu are gluten-free. 

Do you offer special meals for diabetics?

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We offer special meals for diabetics. Please inform our Reception or restaurant team when you arrive at the hotel. The menu can be adapted in response to customer needs. 

Is there a dress code for the hotel restaurants?

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Yes, we have a dress code: 

  • Buffet Restaurant: Swimming costumes and bare chests are not permitted in the buffet restaurant. 

 

  • Themed restaurants: guests may wear formal shorts in the themed restaurants. You will not be allowed to enter the themed restaurants wearing a sleeveless shirt or swimming costume. 


We recommend you dress more formally at dinnertime. 

Does the hotel offer a picnic service instead of lunch or dinner?  

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Yes, the hotel offers picnics, which should be booked a day in advance at the restaurant, before 20:00h.

Does the hotel offer a cold dinner service?

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The hotel offers a 24 hour all-inclusive service, outside of the buffet restaurant opening times. Snacks, water, soft drinks and beer are on offer 24 hours a day. 

Do you offer an early breakfast service at the hotel?

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If you require an early breakfast before the restaurant opens on your day of departure, please contact Reception by 20:00 the previous day. 

Do you offer baby food such as purée or soup?

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If required, you can request it from our Public Relations department to make the request to our executive chef.

How many themed dinners are included in my booking?

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1 themed dinner for 3 nights stay, 2 themed dinners for 5 nights stay and 3 themed dinners for 7 nights stay.

Is there a waiting list for the themed restaurants in the resort?

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Booking is necessary for all themed restaurants (subject to availability).

What type of facilities and services do you offer for children?

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Children have at their disposal a separate pool, a mini club, a sports area and a wide entertainment programme.

 Is there a nanny service?

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Yes. The hotel has a nanny service. This is provided at an additional cost. Please ask at reception for information about this service. 

Is the hotel accessible for people with reduced mobility?

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Yes, all public areas of the hotel (reception, terrace, restaurants and bars, etc.), as well as 4 rooms have been adapted for those with reduced mobility. 

 Is the lift also accessible for people with reduced mobility?

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Yes, the lift doors are 80cm wide. The interior dimensions are 130cm (width) by 106 m (depth). The handrail is positioned at a height of 90cm. 

Do you need to use the lift to reach the adapted rooms?

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The adapted rooms are located on accessible floors but you do need to use the lift.

How is the bathroom laid out in the accessible rooms?

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The bathroom in our accessible rooms has a shower with a slip-resistant, threshold-free floor. The vertical grab bar is located at a height of 70cm to 117cm. 

Is there obstacle-free access to the pool?

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Yes. The access to the swimming pool and sun terrace is flat and there are no obstacles.

Is there obstacle-free access to the beach?

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Yes, the access to the beach is flat and unobstructed.

What should I do if I want to cancel my booking directly?

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If you wish to cancel a booking made on our website www.sirenishotels.com, you may do so under the section "My Booking" on the home page. You will need to include the email address used at the time of booking, and the booking confirmation code.

 

If you need further assistance to cancel a booking please contact ecommerce2.mx@sirenishotels.com.

How can I change my booking?

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If you want to change your original booking and this is permitted by your chosen rate, follow these steps: 


1. Firstly, make a new booking at the hotel for the dates you want. Please, bear in mind  that the rates and booking conditions shown on the website are subject to change at any time, which is why the cost of the new booking could be different from the original booking. Please, bear in mind that room availability is limited. 


2. Once you’ve received the confirmation email for the new booking with a booking code and a copy of the receipt, you should cancel the original booking, from the MY BOOKINGS page you’ll find from the home page. 


3. Please make sure that the new booking is made correctly before cancelling the original,  so that your accommodation is guaranteed. The booking is confirmed when a booking  code is created and a confirmation email is received showing the booking code. 

What do I do if I haven’t received an email with the booking confirmation?

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If you have not received the confirmation email, you should contact ecommerce2.mx@sirenishotels.com. We will locate your booking and send you a copy of the voucher.

What are the online booking conditions?

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Flexible rate: 


If you cancel at least 48 hours before your arrival date, the hotel will return any deposit you may have paid. 


If you cancel after the deadline, the hotel shall charge the amount of the first night, and if the whole booking has been paid, the amount of the first night shall not be refunded. 


If you do not show up, the hotel shall charge the amount of the first two nights to the card provided as a guarantee, and if the whole booking has been paid, the amount of the first two nights shall not be refunded. 


If you wish to pay the total cost of your booking on arrival at the hotel, your credit card is only necessary as a guarantee for your reservation. The reservation cost will not be charged to your credit card, as payment is to be made at the hotel on the day of arrival, either by credit card or in cash, in local currency and according to the exchange rate of the day. If you cancel two days before your arrival date, you will be charged for the first night of your booked stay; in the case of a no-show, you will be charged for the first two nights. 


Sirenis Hotels & Resorts reserves the right to do a pre-authorization for the cost of the first night.  


If you have chosen to pay the total cost of your booking now, the reservations system will connect to the bank using a secure connection, in order to give the maximum safety guarantee for the payment process and will charge the amount indicated in the voucher.  

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