About Sirenis

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Sirenis Hotels

Sirenis Hotels

Si está pensando en pasar sus vacaciones con nosotros, puede estar seguro de encontrar un buen servicio, diversión, una comida fantástica, en definitiva, disfrutará de sus vacaciones.

Todos nuestros hoteles están preparados para recibir a los clientes más exigentes, ofreciendo un amplio abanico de posibilidades, desde alojamiento y desayuno hasta hoteles con todo incluido y todo tipo de actividades y programas de animación que le permitirán gozar de unas estupendas vacaciones.

Si está buscando un alto estándar de servicios en combinación con un todo incluido de lujo, nuestros hoteles. Grand Sirenis serán su elección perfecta.

Venga y disfrute de nuestros resorts ecológicos, donde encontrará una exquisita cocina, unos servicios de primera clase y un ambiente único. Esto es lo que hace que los hoteles Grand Sirenis sean especiales, tanto para parejas como para familias.

Sirenis Hotels & Resorts es una cadena hotelera familiar e internacional, con sede en la isla de Ibiza (España), con más de 40 años de experiencia en hostelería. Sirenis Hotels & Resorts es una empresa dinámica y en evolución constante, con proyectos de expansión internacional en los principales destinos turísticos.

Sirenis Hotels & Resorts cuenta con una oferta de hoteles de calidad y de lujo situados en la isla de Ibiza (España), en Punta Cana (República Dominicana) y en la ...

Agencias

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Si deseas hacer reservas para tus clientes directamente con nosotros, regístrate para acceder al área privada de agencias. Cuando te hayas dado de alta, te enviaremos los datos de acceso por e-mail.

En esta sección las reservas se realizarán exclusivamente con tarjeta de crédito. Para otro tipo de pagos por favor contactar directamente con comercial2.es@sirenishotels.com

¡Bienvenido a la sección profesional de Sirenis Hotels & Resorts!

Bienvenida agencias

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Tarifas agentes

Como profesional del sector queremos ofrecerte las mejores tarifas para que conozcas nuestros hoteles de primera mano y para transmitir así tus mejores experiencias a tus clientes. Selecciona tu destino preferido y prepárate para disfrutar al mejor precio.

Estas ofertas son válidas sólo para profesionales, bajo confirmación de nuestro departamento comercial.

Reservas

  • Nuestro sistema te permitirá reservar de una manera rápida y sencilla cualquier hotel de nuestra cadena.
  • Reservas en tiempo real, sin necesidad de esperas.
  • Precios netos, con impuestos incluidos. No comisionables. La comisión es descontada directamente del precio final, es decir, la comisión se aplica directamente como descuento sobre el PVP, por lo que el precio que ves en pantalla es tu precio, no el del cliente. Recuerda que el Bono Cliente se genera con el precio de agencia ...

Bloques Globales

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IV. BOOKING CONDITIONS AND CANCELLATIONS

Non-Refundable rate: Changes are not permitted. Prepayment: Your credit card will be charged with the total cost of the reservation when you finalise the reservation process. When you arrive at the hotel you are obliged to show the credit card used for the payment of your reservation, and it is necessary for the card holder to be present. If this is not the case, you will be asked to pay again in full and the ...

II.- CONDITIONS OF USE

1. Introduction: On this website, SIRENIS offers information related to the kind of activities, products and services it sells. This website and its contents offer you information about the hotels that SIRENIS markets and manages. By accessing and using this website, you agree to submit to the conditions set out below, and so it is recommended that you read this section carefully before beginning. SIRENIS reserves the right to change, modify, add or remove part of ...

I.- INTRODUCTION

The contents of this website are the property of SIRENIS SERVICE, S.L, (hereinafter SIRENIS), a company constituted under the terms of Spanish law, with business address at EDIFICIO SIRENIS, C/ d’es Cubells, 32, IBIZA, and Tax Identification Number B07910185, registered at the Ibiza Companies Registration Office in volume 79, book 79, folio 133, sheet IB-3834. As well as the business address, the following a-mail address is made available for users. They can use this for their requests ...

Contact

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Destinations

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Destinations

Sirenis Hotels & Resorts has hotels in the main sun and beach tourist destinations.

With a presence in one of the most famous islands of the Mediterranean, Ibiza, in Spain, our hotels offer all the comforts to enjoy a fantastic holiday with your partner, family or friends.

In addition, we offer you the opportunity to stay in two of the main Caribbean vacation destinations and spectacular resorts: Punta Cana in the Dominican Republic, or Riviera Maya and Riviera Nayarit ...

Work With Us

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Enlaces

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Hoteles Sirenis

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Introducción

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Politica Medioambiental

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III.- PRIVACY POLICY

(Updated 24th May 2018)

At Sirenis Hotels & Resorts we work to guarantee your privacy regarding the treatment of your personal data. 

We have updated our privacy policy to be able to clearly inform you how we gather, use & safeguard the personal details of the people with whom we are in contact. 

1. DATA CONTROL

The person who supplies Sirenis Hotels & Resorts with private details through this online platform or by other means ...

Punta Cana

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Renovación de Votos

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RENOVACIÓN DE VOTOS

Puede que, después de unos años de estar casados, os apetezca volver a revivir uno de los días más importantes de vuestras vidas. En Grand Sirenis Matlali Hills Resort & Spa somos expertos en renovación de votos. 

¿Te apetece volver dar el sí quiero en un entorno paradisiaco como es Riviera Nayarit? Nuestros coordinadores de boda cuidan el más mínimo detalle para que volváis a revivir el momento de dar el "sí quiero" rodeado de vuestros ...

Rivera Maya

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Sirenis Friends

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See the perks available at each hotel?

Hotels in Punta Cana

  • Preferential rates
  • Private check-in & check-out
  • Welcome drink
  • Late check-out (until 2:00 pm, according to hotel availability)
  • Sirenis pool towels in the bedroom
  • Personalised concierge service
  • Free illuminated tennis
  • Beer in the Mini-bar
  • Possibility to choose the room cleaning hours
  • Turndown service

Hotels on the Riviera Maya

  • Preferential rates
  • Private check-in & check-out
  • Welcome drink
  • Late check-out (until 2:00 pm, according to hotel availability)
  • Sirenis pool towels in the bedroom
  • Personalised concierge service
  • Free illuminated tennis
  • Possibility to choose the room cleaning hours
  • Turndown service
  • 1 Water circuit at the Grand Sirenis Spa

Hotels on Ibiza

Sirenis Seaview Country Club 4* 

  • Late check out (until 2:00 pm and subject to availability)
  • Sirenis Hotels dinner in another resort (transport payable by the guest) 
  • One free sauna and whirlpool session
  • Sirenis Friends Lounge & Concierge Centre: free Internet & press
  • 10% discount on your purchases at the Sirenis Shop (except on press, books and sunglasses)
  • 10% discount on your purchases at the Supermarket located in the commercial area in front of the hotel (one voucher per day)
  • Special discounts on the accommodation upgrade rates (dependent on room availability)

Sirenis Hotel Club Aura 4* 

  • Late check out (until 2:00 pm and subject to availability)
  • Sirenis Hotels dinner in another resort (transport payable by the guest)
  • One free sauna and whirlpool session 
  • 10% discount on your purchases at the Supermarket located in the commercial area in front of the hotel (one voucher per day)
  • Access to the Sirenis Friends Lounge & Concierge Centre situated at the Sirenis Seaview Country Club

Sirenis Hotel Goleta & Spa 4* 

  • Late check out (until 2:00 pm and subject to availability)
  • Sirenis Hotels dinner in another resort (transport payable by the guest) 
  • 10% discount on the programme rates at the associated Diving Centre
  • 10% discount on all massages and beauty treatments at the associated Beauty Centre

Sirenis Hotel Tres Carabelas & Spa 4* 

  • Late check out (until 2:00 pm and subject to availability)
  • Sirenis Hotels dinner in another resort (transport payable by the guest)
  • One free “wet area” session at the Sirenis Vital Spa: sauna, roman bath, whirlpool, cold bath, jet showers, Scottish showers and relaxation area
  • 10% discount on the programme rates at the associated Diving Centre
  • 10% discount on all massages and beauty treatments at the associated Beauty Centre

Sirenis Hotel Club Siesta 4*

  • Late check out (until 2:00 pm and subject to availability)
  • Sirenis Hotels dinner in another resort (transport payable by the guest)
  • 10% discount on the programme rates at the associated Diving Centre

Sirenis Cala Llonga Resort 3* 

  • Late check out (until 2:00 pm and subject to availability)
  • Sirenis Hotels dinner in another resort (transport payable by the guest) 
  • One free sauna and whirlpool session 
  • Sirenis Friends Lounge & Concierge Centre: Personalised attention of our concierge, Free Internet and press
  • 10% discount on the programme rates at the associated Diving Centre

Área exclusiva para clientes

Sirenis Friends

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What are the advantages of Sirenis Friends? 
Free registration in the Sirenis Friends programme, which allows access to preferential online booking rates and perks at our hotels.

Who may join the Sirenis Friends programme?
Any guest over 18 years of age who has stayed at least once before in one of the Sirenis hotels may fill in an application form. 

How do I register in the programme?
On your next stay, ask our team about the Sirenis Friends programme. Information and registration forms are available at the Reception desks in our hotels or in the Sirenis Friends lounges situated in some of our hotels.

Don’t forget…  
To quote your Sirenis Friends card number when reserving your next holiday at one of our hotels, unless you have booked via our website sirenishotels.com using your card. It is also advisable to email the hotel concerned a few weeks before your visit, giving details of your reservation and card number. Then just show your card on arrival and as necessary during your stay, in order to take advantage of the benefits.

We hope to see you again soon!

Welcome to Sirenis Friends

SIRENIS FRIENDS is Sirenis Hotels & Resorts’ loyalty programme, previously known as the Sirenis VIP Club. The programme is our way of thanking our many loyal guests who choose our hotels year after year, offering perks on future holidays, including preferential room rates for direct bookings made on this website.

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 Sustainability

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 Sustainability

The Sirenis Hotels Group is firmly of the opinion that one of the main attractions to ensure its continuity in the tourist sector, is the respect that is shown towards the environment. 

Tourism and Environment are linked. Respecting the environment, a rational approach to development, sensible use of the natural resources and minimizing the effect on the environment all go hand in hand with maintaining an attractive tourist offer, guest satisfaction and loyalty towards the hotel chain, together with the awareness of the Group's staff, clients and society in general.

Sirenis Hotels & Resorts’ company policy is based on three basic lines of action:

  • The conviction that SOCIAL RESPONSIBILITY should be a company policy, involving all its components
  • A commitment to achieve the highest possible levels of CLIENT SATISFACTION
  • Using procedures which are totally respectful of the ENVIRONMENT and sustainable development

Based on these principals, every member of our company commits to adhere to the following criteria:

  • Contribute to the prevention of contamination whilst engaging in our activity
  • Respect and satisfy the legal requisites and any others which the organization may implement
  • Fulfil the needs of our collaborators and employees, in addition to assuring their safety
  • Support the use of the latest technology
  • Achieve high standards of Food Hygiene
  • Maintain trained, qualified staff who are totally involved in achieving our objectives and standards
  • Actively participate in the growth of our Local Community
  • Maintain a close relationship with our suppliers and subcontractors, involving them in our standards
  • Systematically study and analyse our Management System results in order to achieve our objectives and assure continued progress

Sirenis Hotels & Resorts has achieved the following certificates:

Environmental Management ISO 14001:2015

SGS has recognised the commitment made by Sirenis Hotels & Resorts to the environment, by issuing an Environmental Management certificate ISO 14001:2015 to the Sirenis Hotel Club Aura and the Sirenis Seaview Country Club. Thanks to the implementation of an Environmental Management System, covered by the international regulation ISO 14001:2015, the Sirenis Hotel Club Aura and the Sirenis Seaview Country Club are defined as environmentally responsible, standing out amongst its competitors in the eyes of clients and consumers, making the best use of resources and residue and reducing the environmental impact derived from its activity.

Travelife

Four hotels in Spain in the Sirenis Hotels & Resorts chain, the Sirenis Hotel Club Aura, the Sirenis Hotel Club Siesta, the Sirenis Seaview Country Club and the Sirenis Cala Llonga Resort have obtained the Travelife Gold award for their efforts with the environment and their focus on sustainability.

Travelife is an initiative to implement and manage sustainability within the tourism sector with an international programme of certification based on European and international regulations. Hotels using the Travelife system are constantly striving to improve their efforts in protecting the environment (www.travelifecollection.com). This programme allows travellers to choose hotels which are making an effort to operate in a responsible manner towards the environment and community.

The accreditation process includes an audit which assesses efficient use of resources, residue management and the impact on the local community. It is therefore necessary to produce evidence of these factors in order to obtain the Travelife award.

Quality Management ISO 9001:2015

We have been working on the implementation of a Multi-site Quality Management System, according to the UNE ISO 9001:2015 regulation. In this way, Sirenis Hotels & Resorts shows its capacity to offer in a coherent manner, products and services which satisfy both our clients’ needs and the current regulations. Four hotels in Spain in the Sirenis Hotels & Resorts chain, the Sirenis Hotel Club Aura, the Sirenis Seaview Country Club, the Sirenis Hotel Goleta & Spa and the Sirenis Hotel Tres Carabelas & Spa have recently obtained the certification ISO 9001:2015.

Approximate exchange rate, valid for information purposes only. We would remind you that according to the applicable legislation, payment is to be made in local currency.

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