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Phone number: (+34) 971 943 015
Toll Free from the USA: (1) 877 909 65 21
Toll Free from Canada: (1) 833 700 21 58 -
HOTELS IN RIVIERA MAYA
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Opening hours: Mon–Fri 09:00–18:00, Sat 09:00–13:00 (local time)
Phone number: (+52) 984 875 1700 -
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Opening hours: Mon–Sat 09:00–18:00 (local time)
Toll Free from Canada: (1) 800 150 06 216
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HOTELS IN PUNTA CANA
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Phone number: (+1) 809 688 64 90
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HOTELS IN CAYO SANTA MARÍA
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Grand Sirenis Cayo Santa María
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Phone number: (+53) 42 35 03 16
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HOTELS IN VARADERO
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Sirenis Tropical Varadero
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Phone number: (+53) 45 66 82 88
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HOTELS IN SAN ANDRÉS
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Grand Sirenis San Andrés
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Phone number: (+57) 313 44 91 411
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HOTELS IN IBIZA
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The Ibiza TwIIns
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Phone number: (+34) 971 302 158
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Sirenis Seaview Country Club
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Phone number: (+34) 971 345 256
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TUI BLUE Aura
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Phone number: (+34) 971 347 542
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Sirenis Hotel Club Siesta
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Phone number: (+34) 971 330 275
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HOTELS IN GRAN CANARIA
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Marina Elite
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Phone number: (+34) 928 150 301
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IBIZA HEADQUARTERS
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Phone number: (+34) 971 312 512
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News
Nov. 26, 2019, 2:50 p.m.
The Punta Cana Hotel Consortium, in which our brand Grand Sirenis Hotels & Resorts participates, presents "Punta Cana Promise", the commitment to reaffirm travelers’ confidence.
For the first time in the island’s history, a consortium of hotel chain owners representing more than 50 properties and resorts in Punta Cana, including our brand Grand Sirenis Hotels & Resorts, have come together to reaffirm their commitment through a set of safety rules and guidelines in one of the most important tourist destinations in the Dominican Republic. All information about the participating hotels, including Grand Sirenis Punta Cana Resort, is detailed on the website www.puntacanapromise.com, which launches today.
The principles that form the basis of the Punta Cana Promise policy are based on eight basic lines:
- OUR properties are self-contained and provide 24-hour security, both inside and out.
- OUR food and beverage offerings come only from reputable, trusted vendor partners and are all carefully checked and inspected before being served at any property in accordance with global food safety management standards.
- OUR employees all undergo rigorous background checks, screening and training.
- OUR high staff-to-guest ratios ensure that every guest receives the attention, service, and security they expect and deserve.
- OUR properties not only meet but also exceed tourism and hospitality regulations and guidelines.
- OUR hotel-affiliated vacation activities and excursions are provided exclusively by reputable partners who are all licensed and insured.
- OUR properties are each united in the oversight and delivery of the Punta Cana Promise.
- OUR hotels will provide safety information and phone numbers to all guests upon check in.
Each of the eight points seeks to answer specific questions and to reaffirm traveler confidence following recent media coverage of events on the island. While the policies outlined in the Punta Cana Promise are certainly not new to the hotels – the safety guidelines outlined above have been in place for years – the creation of the Punta Cana Promise marks the first time these hotels have worked together to create such a comprehensive resource in one easy-to-access format.
Grand Sirenis Punta Cana Resort will proudly display the Punta Cana Promise seal on its website indicating its participation and commitment to the Promise.
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