What are the check-in & check-out times?
Room occupancy begins at 2 pm on the first day of the booked period.
Room occupancy ends at 12 pm on the day the booked period ends. The establishment will understand that the customer wishes to extend their stay by a day in the event that they do not leave the room by the time stated above.
How much is the Wi-Fi connection?
Wi-Fi connection from your room or anywhere in the hotel is free for 2 devices per room. Please request a password for access at Reception.
Is there a swimming pool towel service at the hotel?
Yes. A deposit of 10€ is payable (in cash) for each towel.
The deposit will not be refunded in the event of loss, removal or theft of a towel or towel receipt. Full information is available at Reception.
Does the hotel offer a late check-out service?
Yes, the hotel offers a late check-out service depending on availability at the time. At Reception you will be informed how to use this service. In the case of there being no availability for late check-out on the day of your departure, you can use the luggage room to store your luggage and use the courtesy showers to refresh yourself before leaving for the airport.
The service has an additional cost of €40 until 18:00 and €60 until 20:00.
Can I stay at the hotel with my pet?
Animals are not allowed to enter the hotel.
Is smoking permitted in the hotel?
We would remind you that according to Spanish law (28/2005), it is not permited to smoke in the closed areas of the hotels, public areas, dining room, indoor bar, lounges, bedrooms and corridors. Smoking is allowen on the outdoor terrace.
Does the hotel have a security service?
Yes, the hotel has a 24 hour security guard and service with security cameras, but it is recommended not to leave personal objects unsupervised. We inform you that our facilities have an image recording system, whose access is restricted to authorised personnel and which is exclusively for monitoring the access and security of the facilities and people.
Can the beach be accessed from the hotel?
Yes, there is a direct exit to the beach from the terrace next to the swimming pool. You can open the door with the keycard to your room.
Can the hammocks and parasols of the beach be used at no additional cost?
In Spain beaches are not private. The hammocks and parasols of the beach do not belong to the hotel and therefore you must pay to hire them.
How can I contact the hotel?
Please complete the contact form available on the upper section of our website.