· What is the currency?In Ibiza, as in Europe, the currency is the Euro.
• What is the official language?
The official language is Spanish, however in most places on the island and in all the Sirenis Hotels, English, German and Italian is spoken.
• Is it possible to change money at the hotel?
Yes, you will be able to change money at reception.
• What is the climate like in Ibiza?Ibiza has a Mediterranean climate. In summer, from June to September, the average temperature is 28º C and can reach 35º C. On the beautiful beaches on the island, the water temperature averages 25º C. In winter the average temperature is 20º C.
• Which clothes are best in summer?
In summer, it is preferable to wear cool clothes and of course don’t forget your swimming costume! At the beginning and end of the summer season, you will need a light cover up for the evenings, and during the winter you need warm clothes.
• Is there a Dress Code in the restaurant?
Yes, anyone in swimwear or not wearing a shirt/t-shirt will not be allowed in the restaurant.
• Which sun protection factor should I use?
With the high temperatures in summer, we would advise you to use sun lotion with an average protection index of 20 to 50, especially for children. It is also recommended to avoid sunbathing between 13:00 and 16:00.
• How do I get to the hotel from the airport?If you haven’t already booked your transfer with your tour operator, you can book it on our website.
• How can I cancel my internet booking?
In order to cancel your direct booking made on the Sirenis Hotels & Resorts website, please send all the details to the following e-mail address: comercial2@sirenishotels.com
• What are the check-in & check-out times?
Check-in: after 2 p.m. and check-out: before 12:00 a.m.
• Is there a car hire service in the hotel?
Yes, cars can be hired from the hotel reception
• How much is the wifi connection?
The prepaid card to connect to internet is available at reception and costs 6€ for an hour, 15€ for 24 hours and 25€ for 1 week. In addition, there is the possibility of hiring a laptop Tablet pc with internet connection for a week, at a cost of just 45€ (subject to availability).
• Is there vegetarian food?In the restaurant menu, there is a wide variety of salads and other dishes for vegetarians.
• Can we buy medicine in the hotel?
No, but there is a chemist near the hotel.
• Half board includes lunch or dinner?
It includes breakfast and dinner at the buffet restaurant. Drinks not included
• Is the water in the hotel drinkable?
Yes, the water is drinkable however it has a high level of chlorine as per the hygiene regulations, so it doesn’t have a pleasant taste.
• Can we buy mineral water in the hotel?
Yes, you will find mineral water and other drinks at the hotel bar.
• Are any vaccinations necessary?
It is not necessary to be vaccinated when travelling to Ibiza
· Is the hotel accessible for handicapped guests?Yes, all the public areas of the hotel (except the Pub Nautilius, the gym, the sauna and whirlpool) are accessible. There are 4 specially adapted handicapped rooms (without kitchenette)
· Is the hotel entrance accessible for guests in wheelchairs?
Yes, the entrance is accessible for guests in wheelchairs, and the doors measure 1.64m.
· Is the lift adapted for handicapped people?
Yes, the lift doors measure 0.795 m. Inside, the lifts are 0.965m. wide with a depth of 1.39m. The handrail is 98 cm. high and the lift buttons are in Braille and is 1,09 m – 1,32 m high.
· Is it necessary to use the lift to reach the adapted rooms?
No, they are located on the ground floor.
· What is the width of the door to the handicapped room?
The door is 82cm. wide and once inside, the hall is 1.33cm wide and it is possible to make a circumference of 150cm.
· What are the bathroom features?
The adapted bathroom has a non-slip bath wich is 0.52m high; the vertical handrail is at a height of 0.6 – 1.4m and has another horizontal handrail. The toilets handrail is 0.83m high and the toilets are 49cm high, the washbasin is adjustable between 60cm and 90cm and the handrail is 0.36m – 1.36m. The bathroom door measures 79cm.
· Is it possible to access the swimming pool easily?
Yes. The access to the swimming pool and sun terrace is flat and there are no obstacles. It is also easier to enter the pool thanks to the “beach” access.
