• What is the currency?
In Ibiza, as in Europe, the currency is the Euro.
• What is the official language?
The official language is Spanish, however in most places on the island and in all the Sirenis Hotels, English, German and Italian is spoken.
• Is it possible to change money or withdraw cash in the hotel?
Yes, you will be able to change money at reception and there is a cash-point machine in the area.
• What is the climate like in Ibiza?
Ibiza has a Mediterranean climate. In summer, from June to September, the average temperature is 28º C and can reach 35º C. On the beautiful beaches on the island, the water temperature averages 25º C. In winter the average temperature is 20º C.
• Which clothes are best in summer?
In summer, it is preferable to wear cool clothes and of course don’t forget your swimming costume! At the beginning and end of the summer season, you will need a light cover up for the evenings, and during the winter you need warm clothes.
• Is there a Dress Code in the restaurant?
Yes, anyone in swimming wear or not wearing a shirt will not be allowed in the restaurant.
• Which sun protection factor should I use?
With the high temperatures in summer, we would advise you to use sun lotion with an average protection index of 20 to 50, especially for children. It is also recommended to avoid sunbathing between 13:00 and 16:00.
• How do I get to the hotel from the airport?
If you haven’t already booked your transfer with your tour operator, you can book it on our website.
• How can I cancel my internet booking?
In order to cancel your direct booking made on the Sirenis Hotels & Resorts website, please send all the details to the following e-mail address: comercial2@sirenishotels.com
• What are the check-in & check-out times?
Check-in: after 2 p.m. and check-out: before 12:00 a.m.
• Is there a car hire service in the hotel?
Yes, cars and motorbikes can be hired from the hotel reception
• How much is the wifi connection?
The prepaid card to connect to internet is available at reception and costs 6€ for an hour, 15€ for 24 hours and 25€ for 1 week.
• Is there vegetarian food?
There are no specific vegetarian menus but there is enough variety of food to suit vegetarians.
• Can we buy medicine in the hotel?
No, but there is a chemist near the hotel.
• What are the facilities for children in the hotel?
There is a play room, an Internet room, slides for young children and many day time activities and games organised by the entertainment team.
Is the hotel accessible for handicapped guests?
Yes, all the public areas of the hotel (reception, terrace, restaurant, bars...) are accessible and there are 3 specially adapted handicapped rooms.
Is the hotel entrance accessible for guests in wheelchairs?
Yes, the entrance has an automatic door measuring 1.85m and the furniture is not an obstacle for handicapped guests.
Is the lift adapted for handicapped people?
Yes, the lift doors measure 0.70 m. Inside, the lifts are 100 cm. wide with a depth of 90 cm. The handrail is 90 cm. high and the lift buttons are in Braille.
Is it necessary to take the lift to reach the handicapped rooms?
No, they are located on the ground floor.
What is the width of the door to the handicapped room?
The door is 80cm. wide and once inside, it is possible to make a 130cm circumference in the corridor and 180 cm. in the bedroom.
What are the bathroom features?
The adapted bathroom has a flat level and non-slip shower and the handrail is at a height of 80cm.
Is it possible to access the swimming pool easily?
Yes. The access to the swimming pool and sun terraces is flat and there are no obstacles.
