Is it necessary to rent a car to go to the city centre?
No, you can take a taxi or public transport. There is a taxi stop in the hotel.
Is there a public bus service? How often do they run?
There is a public bus service. You will find a bus stop in front of the Resort and for a few pesos you will be able to go from Tulum to Playa del Carmen. The bus runs every 15 minutes until 7:00 p.m. (This service does not belong to the hotel)
How do I get to the hotel from the airport?
If you haven’t already booked your transfer with your tour operator, you can book it on our website.
How much is the exit tax?
The country exit tax payable at the airport is €45, $50 USD or $750 MXN per person in cash.